Benji Silver Email & Phone Number

• Follow pre-made itinerary with limited supervision while actively documenting vehicle,location, and animal information. Spend multiple days following strict time frames toensure accurate arrival times and safe.
• Examine animals prior to loading and monitor animal health during transfer. Utilizetransport manifest to cross-check animal needs and pre-established conditions.
• Deep clean and sterilize vehicles and equipment according to specifications.

• Received and sorted incoming veterinary samples within a specified timeframe while meeting standardized quality goals. Input medical data through manual entry as well as specialized computer systems.
• Accessed incoming samples and labeled accordingly for clear progression through laboratory testing.
• Identified, organized, manifested, and prepared outgoing samples for shipment for further testing at other facilities.

Ohio, United States

• Spoke with prescriber offices and pharmacies to coordinate the transfer of medical records and placement of prescription orders. Provided service to customers seeking medical assistance for feline pets through text.
• Prioritized medical concerns to schedule appointments while coordinating with nurses and doctors to assure manpower and availability.
• Updated patient medical records and information relating to contact details and scheduling reminders.
• Communicated with veterinarians and registered nurses to fill prescriptions and answer medical concerns presented by clientele.

Columbus, Ohio, United States

Utilizing proactive, creative problem solving to provide an extraordinary public-facing experience for customers. I provide escalation resolution through multiple platforms, both phone and text based.

Hebron, Kentucky, United States

Connecting with our fulfillment team to complete specialized tasks with the goal of providing the customer with quick shipping and high levels of quality control.

Columbus, Ohio, United States

• Communicated with prescriber offices, pharmacies, and medical plan hotlines tofacilitate the approval of medication requests so that patients can get therapy in a timelymanner
• Provided knowledgeable and professional assistance to prescriber offices andpharmacies in completing submissions of prior authorizations
• Placed outbound calls and receive inbound calls to assist in any errors presented bymedical plans for the approval of patient therapy

Columbus, Ohio, United States

I managed opening and closing of the store and tasks associated with the handling and care of live animals, as well as driving sales through suggestive selling techniques. As keyholder, I was in charge of assigning tasks with a small team throughout the day.