Benjamin (Benji) Helbein Email & Phone Number

Westminster, Md, Us

Halethorpe, Maryland, United States

- Supports customer service with an in-depth technical knowledge of lighting products to provide a satisfactory solution for post-sale issues.- Interfaces with contractors and other onsite personnel to troubleshoot solutions for installation and product failures.- Reviews sales order details prior to production in order resolve discrepancies between customer purchase orders, and discern and resolve bill of material errors.- Organizes bi-weekly meetings to apprise management of… Show more - Supports customer service with an in-depth technical knowledge of lighting products to provide a satisfactory solution for post-sale issues.- Interfaces with contractors and other onsite personnel to troubleshoot solutions for installation and product failures.- Reviews sales order details prior to production in order resolve discrepancies between customer purchase orders, and discern and resolve bill of material errors.- Organizes bi-weekly meetings to apprise management of ongoing quality issues and generate better production and business practices to promote better communication between departments. Show less

Exton, Pennsylvania

- Provided technical support for R&D, Sales, Product Engineering, Purchasing, and other departments by testing Federal-Mogul and competitor products per industry standards and presented the results in detailed technical reports.- Engaged in vibration testing and deterioration analysis of a variety of products including heavy involvement in the development and testing of the Protest-Shield battery cover line.- Performed tests per automotive and aerospace industry standards including… Show more - Provided technical support for R&D, Sales, Product Engineering, Purchasing, and other departments by testing Federal-Mogul and competitor products per industry standards and presented the results in detailed technical reports.- Engaged in vibration testing and deterioration analysis of a variety of products including heavy involvement in the development and testing of the Protest-Shield battery cover line.- Performed tests per automotive and aerospace industry standards including ASTM, SAE, ISO, UL, and AS as well as OEM specific standards.- Analyzed test results and compiled data in technical reports used for annual performance records, sales assistance, and customized scenarios.- Served on the Exton Safety Committee from January 2018 to September 2018 Show less

Concordville, Pa

● Supported team in managing projects for this parts manufacturer from product launch to completion. ● Worked with Industrial Design, Tooling, Account Management, Engineering and Manufacturing personnel to meet product requirements and timeline.● Gained technical knowledge in manufacturing processes such as metal stamping, electroforming, injection molding and metal finishing processes.

Valley Township, Pa

• Scheduled and managed daily activities for children age 4-12.• Taught basic rock climbing skills including safety, falling, bouldering, belaying.• Engaged campers with games and crafts to provide full day camp experience.

Valley Township, Pa

Collaborated with head coaches to provide youth climbing team (age 11 to 18) with knowledge and skills necessary to compete in regional to national level competitions.

Concordville, Pa

• Supported department by investigating materials and processes to be used in new products. • Presented comparisons of material properties in order to support selection processes.

Eagle, Pa

Assisted teachers with students of between ages 6 through 14 on projects, studies and other aspects of religious education.

Bachelor Of Science (B.S.), Mechanical Engineering

Activities and Societies: Quest. Association of Lafayette Feminists. Social Gaming Network. Anime Club. Lafayette Association of Gamers..

Education record