Ben Potter Email & Phone Number

Adelaide, South Australia, Au

Seattle, Wa, Us

Role:The AWS Well-Architected Framework has been developed to help customers with architectural best practices for designing and operating reliable, secure, efficient, and cost-effective systems in the cloud. The security lead is responsible for establishing and evangelising all aspects of security, risk, and compliance to customers, partners, and Amazonians at global scale.Major Achievements• Developing and scaling multiple customer enablement initiatives globally with a focus on improving cyber security and reducing risk. One example is https://wellarchitectedlabs.com/ an open-source hands-on learning portal where customers can learn at no cost and contribute back to the community. • Core team member for launch of new AWS service Well-Architected Tool in November 2018. The tool is used by tens of thousands of customers to review the state of workloads, and compares them to the latest AWS architectural best practices.• Internal specialist incident response team member, helping customers respond and recover from active incidents. Coaching and mentoring customers, partners, and Amazonians on IR processes, tools and techniques.• Author of multiple AWS public blog posts: Techniques for writing least privilege IAM policies

Seattle, Wa, Us

Role:Security and Compliance Consultants lead teams that include customers, partners and fellow Amazonians to build and deploy security infrastructure, and automate security operations for customers. They lead internal offering development projects and become deep technical resources that earns the trust of customer executive stakeholders. They develop high-quality technical content such as automation tools, reference architectures, and white papers to help consultants, partners, and customers build on the work we deliver. They innovate on behalf of customers; translate thoughts into action yielding measurable results.Major Achievements• Led the architecture design, implementation and global launch of the No More Ransom service (http://www.nomoreransom.org) on behalf of Intel/McAfee and the National High Tech Crimes Unit (NHTCU) of the Dutch Police, Europol and Kaspersky.• Presented at re:Invent 2016 (No Ransomware: How Europol, Dutch Police & AWS Deal with Cybercrime; co-presented with Intel and the National High Tech Crimes Unit of the Dutch Police)• Presented at multiple externally focused AWS and third party conferences, such as the Sydney and Auckland AWS Summits 2016 (Introducing “Well Architected” For Developers), AusCERT 2016 (full day training session) and the APEC Financial Regulators Training Initiative (with Jonathan Rault; Innovation and Mobile Banking in the Cloud)• Authored multiple AWS public blog posts: How to Use AWS WAF to Block IP Addresses That Generate Bad Requests and How to Use AWS CloudFormation to Automate Your AWS WAF Configuration with Example Rules and Match Conditions• Multiple public presentations globally including RSA 2017: We built a honeypot and p4wned ransomware developers too.

Seattle, Wa, Us

Role:Solution Architects at Amazon Web Services partner with customers and internal AWS teams to craft highly scalable, flexible, resilient and secure cloud architectures that address customer business problems. As trusted customer advocates, they help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. They have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within organizations ranging from start-ups to global enterprise customers.Major Achievements:• Member of global team developing the new Web Application Firewall (WAF) service providing contribution to the design, launch, feature roadmap and documentation of the new service.• Security Solution Architect subject matter expert, working with APAC Principal Solution Architect in strategic customer engagements across finance & insurance, commercial mid-market, enterprise and public sector.• Lead in developing and delivering technical and business level artefacts for hybrid & data centre migration including public presentations to large audiences.• Multiple significant secure workloads architected with clients including PCI compliant solutions of leading name brands across different industry verticals.• Presenting at many public and private events including cloud security training session at AusCERT 2015.

Auckland, Auckland, Nz

Leading solution architecture for the South Australian business and playing an active role in public cloud enablement.Major Achievements• Many successful architecture engagements with customers such as federal and state government, large to small enterprise• Lead security architecture engagements: Design & build• Startup of public cloud capability

Adelaide, South Australia, Au

Tier5 is an innovative consulting company specialising in data centre and cloud services.Major Achievements• Technical lead in developing the new generation of modular data centres (MDC) with Dell Data Centre Solutions including mechanical and electrical engineering details, facility integration,IT equipment integration, testing, deployment and documentation.• Leading technical design and delivery of first prototype MDC at Tonsley Park facility including server farm, mechanical and electrical systems, building management system, security systems. This resulted in the successful worldwide product launch of the MDC in partnership between Tier5 & Dell.• Design, test and deploy a highly available and scalable storage solutions based on open source for private cloud.• Conceptual design of Canberra modular data centre facility from start through to approval of plans by external consulting team.• Technical lead for first successful deployment of development release (Diablo) of openstack cloud platform in Australia.

Major Achievements• Security Services Manager which included development of policies and standards, co-ordination of audits, reports, incident response.• Leading employment web site: The production, disaster recovery web and SAP infrastructure was completely outsourced to HW and I was the lead technical resource from planning through to hand over of the entire environment including applications, servers, active-active site replication, development environments.• Major news and media site: Project Manager and lead technical resource for various projects including first virtualisation project starting with over 300 physical servers onto beta Microsoft virtualisation technology.• Australian Electoral site: Technical Account Manager and lead technical resource for the official online virtual tally room with guaranteed availability of 100%, multi-site real time replication and stringent security.• Internal virtualisation project: Project Manager and lead technical resource in developing a shared VMWare environment for use internally and resell to clients, successfully migrating 200+ physical servers to new environment with little or no down time.• VPN solutions: Project manager and lead technical resource in developing a consolidated shared VPN solution based on Cisco ASA technology across multiple sites.• Dimension Data Central acquisition, Microsoft technology resource for migration of managed services and dedicated customer infrastructure from Sydney to Adelaide.• Senior network engineer specialising in Cisco, Juniper, Citrix Netscaler and F5: • DNS Service Manager.• Backup Service Manager – Veritas / Symantec Netbackup.• Lead technical resource for first production deployment of VMWare ESX in an Australian hosting environment.• Major ticketing site: Implementation engineer for various projects including migration from in-house to Hostworks infrastructure.

• Supervisor of Level 1 & 2 Operations Team members.• Escalation point for staff and clients.• “Tier 2.5” level technical support.• Incident report writing.• Technical document writing.• Staff rostering.• Dispute resolution.

• Second level support to customers• Escalation from level 1 staff.• Incident response and report writing.• Server support covering networking, security, Microsoft, Unix and Linux.• Software support for various applications and scripts.