Benji Thompson Email & Phone Number
@ucf.edu
2 phones found area 407
LinkedIn matched
Who is Benji Thompson? Overview
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Benji Thompson is listed as Senior Software Engineer at Pelago, a with 158 employees, based in Brooklyn, New York, United States. AeroLeads shows a work email signal at ucf.edu, phone signal with area code 407, and a matched LinkedIn profile for Benji Thompson.
Benji Thompson previously worked as Software Engineer, Owner at Signal Fluid and Technology and Operations Lead at The Red Pavilion. Benji Thompson holds Software Engineering Immersive from General Assembly.
Email format at Pelago
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AeroLeads found 1 current-domain work email signal for Benji Thompson. Compare company email patterns before reaching out.
About Benji Thompson
I take pride in developing visually appealing and captivating user experiences that are underpinned by clean, efficient, and well-documented code. My passion lies in merging aesthetics with functionality to deliver seamless digital experiences that excite users.Since 2015, I’ve taken on leadership roles in teams across customer support, product operations, and engineering. My multidisciplinary background allows me to understand user needs and pain points enabling simple and performant solutions for an array of user personas and use cases. Some notable achievements:- Shipped a failed payment notification feature that reduced failed payments amount by $829k in one month. (Odeko)- Developed and published an event check-in app for iOS and Android using Typescript, React Native, and Expo. (Signal Fluid)- Developed an onboarding and support chatbot and integrated with Google Cloud Dialogflow for natural language processing and Slack for live chat support (Trōv).My cross-disciplinary background has afforded me a well developed tech startup acumen with a rare ability to manage both business and technical challenges, but my experiences have taught me that my professional value really boils down to the following:- I am both highly creative and analytical.- I approach problems from the vantage point of the user--reconciling competing needs and driving strategic value across stakeholders groups.- I am constantly reaching and am forever dissatisfied with the status-quo; a life-long learner who rejects conformity to average standards.- I am a trusted leader with a knack for elevating the natural strengths of those I work with.
Listed skills include Public Speaking, Leadership Development, Program Management, Sales Operations, and 19 others.
Benji Thompson's current company
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Benji Thompson work experience
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Software Engineer, Owner
Current- Led development and deployment of the Viewcy Check-in App, for iOS and Android with React-Native & Typescript.- Implemented CI/CD infrastructure with Expo and GitHub Actions for seamless app deployment.- Managed deployment to Apple App Store and Google Play Store, spearheading the app submission & approval process.- Designed, developed, and deployed my company website with Figma, NextJS, React, Typescript, and Vercel.
Technology And Operations Lead
- Developed an open bar calculator with TypeScript, React, Vite, and Netlify, cutting booking lead time by 20%.- Integrated a ticketing system and upgraded the calendar interface for live events, lowering support requests by 55%.- Implemented Hiver for support and bookings, enabling faster responses and better KPI tracking.- Developed promoter partnerships, managing bookings, contracts, event logistics, ticketing, and invoicing.
Software Engineer
Typescript React | Redux | GraphQL | Ruby on Rails- Engineer on the Money team: I built full-stack apps and tools for pricing, payments, and promotions.- Developed a new internal app with Typescript & React, enabling precision pricing controls for our ecommerce catalog.- Built a Stripe events controller with Ruby on Rails, enabling automated tracking and notification of failed payments.- Implemented multi-timezone support in a supply and logistics app (Typescript/Vue), allowing expansion to new markets.
Software Engineering Fellow
- Developed full-stack React apps with Google OAuth login authentication, using Node.js and MongoDB for the back-end API, and deployed on Heroku. One app was for journal entries, including creation, editing, and deletion functionalities. The other app was for maintaining personal cryptocurrency transaction logs for tax purposes, developed in team collaboration via git / GitHub.- Built an interactive web-based Simon memory game using HTML, CSS, and JavaScript, showcasing frontend development skills.
Customer Success Executive
- Developed a customer support portal to assist in ordering and delivery issues using HTML, CSS, and JavaScript.- Product managed a new order reconciliation MVP, which enabled automated training of sales forecasting data for customer order generation, leading to 28% improvements in supply chain ordering accuracy.
Customer Support & Insights Manager
- Developed an onboarding and support chatbot using Google Cloud Dialogflow for NLP.- Integrated a CMS, live chat interface, and AI training bot in Slack for chatbot and support ops.- Implemented exit poll on web using Hotjar and analyzed data for user research & product decisioning.- Worked with engineering to resolve technical bugs and perform QA tests before new releases.
Delivery Support & Strategy Manager
- Product-owned a mobile feature for drivers resulting in 35% reduction of ticket volume in support.- Worked with designers and engineers on scoping and implementation of new releases.- Overhauled the company's delivery support processes and driver communications.
Delivery Operations Manager
- Wrote an improvement to delivery dispatching algorithm, reducing driver idle times.- Using Looker, developed and analyzed new data models to inform and improve on ops and P&L metrics.- Owned the customer, restaurant, and driver experience for the Orlando market.
Senior Property Manager, Office Of Instructional Resources
Program Assistant, Ucf College Of Graduate Studies
E4, Heavy Vehicle Driver (88M)
- Army Achievement Medal: Fort Dix, NJ (2014)- Army Achievement Medal: Sunny Point, NC (2013)- Warrior Leadership Course: Camp Williams, UT (2008)- Commandant's List: Ft. Leonard Wood, MO (2007)
Inventory Control & Merchandising Manager
Inventory Control Specialist
Substitute Teacher
Member Service Specialist Ii
Benji Thompson education
Software Engineering Immersive
Bachelor Of Science In Business Administration (B.S.B.A.), Economics
Business Management
Frequently asked questions about Benji Thompson
Quick answers generated from the profile data available on this page.
What company does Benji Thompson work for?
Benji Thompson works for Pelago.
What is Benji Thompson's role at Pelago?
Benji Thompson is listed as Senior Software Engineer at Pelago.
What is Benji Thompson's email address?
AeroLeads has found 1 work email signal at @ucf.edu for Benji Thompson at Pelago.
What is Benji Thompson's phone number?
AeroLeads has found 2 phone signal(s) with area code 407 for Benji Thompson at Pelago.
Where is Benji Thompson based?
Benji Thompson is based in Brooklyn, New York, United States while working with Pelago.
What companies has Benji Thompson worked for?
Benji Thompson has worked for Pelago, Signal Fluid, The Red Pavilion, Odeko, and General Assembly.
How can I contact Benji Thompson?
You can use AeroLeads to view verified contact signals for Benji Thompson at Pelago, including work email, phone, and LinkedIn data when available.
What schools did Benji Thompson attend?
Benji Thompson holds Software Engineering Immersive from General Assembly.
What skills is Benji Thompson known for?
Benji Thompson is listed with skills including Public Speaking, Leadership Development, Program Management, Sales Operations, Process Improvement, Project Planning, Qualitative And Quantitative Research Methodologies, and Data Modeling.
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