Ben John C Email & Phone Number

• A data nerd with an outstanding career and extensive experience in business analysis, product management, market research, BI, and customer relationship management over the past 13 years.• Successful track record of customer requirement management including elicitation, analysis, business documentation, Road Mapping - Operational process definition - Defining business models across multiple domains, and data analysis that results in data-driven recommendations and supports major decision-making and strategy formulation.• Expertise in implementing methodologies SDLC, Agile Methods (SAFe, SCRUM, KANBAN, XP) across projects by requirement gathering, definition by translating into functional spec. Specialized in conducting market research, competitor analysis, and SWOT analysis. • Proven & extensive experience in Project Management, Delivery, and Consulting. Experience working in an onshore-offshore environment with a focus on scheduling, Tracking, and Monitoring using tools like MS Project, JIRA, and Basecamp. Highly flexible contributor, adept at multi-tasking, meeting deadlines.• Specialties: Customer Relationship Management, Business Modeling, Business Analysis, Training, Business Consultancy, Process Improvement, Business Intelligence, Project Management, Project Planning, Microsoft Power BI, Microsoft Office, Microsoft Visio, Software Programming Experience.Expertise & Certification: SAFe 6 PM/PO, CSM, CSPO, GAIQ Certified, IREB Requirement Engineering Specialist, PRINC2 Practitioner Certification, SPOAC, SMAC, CSSYB, APRA, APQM, ITIL Foundation, IIBA Membership

Listed skills include Leadership, Sequence Diagrams, E Commerce, Powerpoint, and 56 others.