Ben Johnston's Location
Greater Brisbane Area, Australia, Australia
Ben Johnston's Contact Details
Ben Johnston work email
- Valid
- Valid
- Valid
- Valid
- Valid
- Valid
Ben Johnston personal email
n/a
Ben Johnston phone numbers
About Ben Johnston
At RACQ, leadership in technology and enterprise delivery defines my role, focused on steering operations that underpin our strategic business initiatives. With a robust foundation in IT operations and a track record in manufacturing process improvement, my approach is rooted in elevating service delivery through innovation and efficiency.Our team's commitment to excellence has forged a pathway for implementing sophisticated cybersecurity solutions, ensuring robust protection and resilience. By fostering a culture of collaboration, we've become a pivotal force in enabling RACQ to harness technology as a strategic asset, supporting our collective vision for future growth.
Ben Johnston Work Experience Details
-
Chief Information OfficerRacq Nov 2024 - PresentBrisbane, Qld, Au -
General Manager Technology And Enterprise DeliveryRacq Jul 2023 - Oct 2024Brisbane, Qld, Au
-
General Manager Service Delivery And Cyber SecurityRacq Aug 2021 - Jul 2023Brisbane, Qld, Au
-
General Manager Security And Shared Ict ServicesRacq Jul 2019 - Aug 2021Brisbane, Qld, Au
-
Head Of Ict InfrastructureRacq Mar 2018 - Jun 2019Brisbane, Qld, Au
-
Head Of Ict Infrastructure (Acting)Racq Nov 2017 - Mar 2018Brisbane, Qld, Au
-
Delivery Services ManagerRacq Mar 2016 - Nov 2017Brisbane, Qld, Au
-
Principal ConsultantDimension Data Jan 2015 - Mar 2016Bryanston, Johannesburg, Za -
Technical ConsultantDimension Data Feb 2014 - Jan 2015Bryanston, Johannesburg, ZaMy primary responsibility as a Technical Consultant is to design, configure and install solutions to meet the requirements of Dimension Data's customers. I consult with clients to uncover and understand their business requirements and then translate these business requirements into functional requirements and, through my technical expertise, translate the requirements into technical solutions. To achieve these results I maintain a mix of both business and expert technical discipline. My goal is to act as a trusted adviser to Dimension Data clients by demonstrating an understanding of their requirements and my expertise in the relevant technologies.
-
Manager, Security, Mit, Linux And Corporate It ServicesMelbourne It Aug 2013 - Feb 2014Melbourne, Victoria, AuFollowing an internal restructure I took on a new role encompassing three distinct areas; Corporate IT Services, Security Services and MIT and Linux Services.Corporate IT Services is responsible for the support of the company's end user computing requirements and is currently working on phone system upgrades, desktop SOEs rollouts, infrastructure upgrades, as well as directly supporting staff spread across 4 offices.Security Services is responsible for security across all of Melbourne IT including our ISO27001 certification program. While this is not a new role, the new teams I manage along side this one will allow for much wider and efficient adoption of security controls across the organisation.MIT and Linux Services are currently two separate teams that manage similar technology stacks. Here we will build a new team, taking the best from the original two and aligning ourselves to support the business in a more agile manner. We will take much of the work done in my previous role around cloud computing and apply those principles to move towards a DevOps culture and enable our development teams to deliver more, quicker for the business while maintained and improving stability, security and cost effectiveness. -
Manager, Strategy And Security ServicesMelbourne It Feb 2013 - Aug 2013Melbourne, Victoria, AuMy role is to identify, analyse and champion initiatives that will have a significant impact to the IT operations, costs and revenues of Melbourne IT by leading a team of dedicated individuals who will implement and drive the initiatives throughout the organisation. I am also responsible for maintaining Melbourne IT's ISO27001 certification and improving the overall security posture of Melbourne IT by leading a team of security experts.Ongoing initiatives to date have included utilisation of Amazon Web Services for large hosting, mail and Exchange platforms (including designs, costs, migration plans, operating models, security), investigation of Control Panels to allow greater self service capabilities, introducing a DevOps culture into the organisation and migration of large corporate web sites to AWS.The security portion of this role has involved (and continues to) improvements to our compliance and auditing processes while working on expanding our certification to include services built on AWS and determining appropriate policy and control additions or changes to deal with the security challenges cloud computing brings.
-
Manager - Platform ServicesMelbourne It May 2009 - Feb 2013Melbourne, Victoria, AuResponsible for running 2 distinct teams within the IT Services Division. The first team, Platform Management, consists of SMEs from most technology areas of the organisation. This team is responsible for ensuring the availability of their technology area while conducting scheduled maintenance to avoid unplanned downtime and drive effeciency. The team of 7 manages 600+ networks devices, 3000+ servers, 600TB+ of Fibre Channel SAN, 20TB+ of NAS, 30,000+ Exchange mailboxes, 25,000+ web sites, 300,000+ linux based POP mailboxes, 200+ MSSQL databases, 2000+ virtual machines and protects over 200 TB over data weekly. The second team of 6, Operations Support is responsible for both the ITILv3 and ISO27001 maturity of the organisation. This includes Critical Incident and Change Management, Problem Management, Capacity Management, Supplier Management, Security Management, Asset Management and Event Management.Key achievements in this role include:- Establishing a new, high performing team to drive platform stability and health- Implementing documented maintenance plans, regular health checks and technology roadmaps to track the health of those same platforms- Implementation of a new ITIL aligned service desk to allow better service management results and reporting- Replacement of the entire SAN disk array fleet- Implementation of a new monitoring system to allow better more unified monitoring and reporting across the organisation- Implementation of a new patch management solution to allow automated patching of the server fleet
-
Team Lead - Storage And VirtualisationMelbourne It Feb 2008 - May 2009Melbourne, Victoria, AuResponsible for running a team of 3 to 5 engineers whose responsibilities included management and maintenance of 500 TB+ Fibre Channel SAN infrastructure, utilsing storage virtualisation, managing and expanding VMware ESX farms running many thousands of virtual machines and ensuring data protection for all physical and virtual operating systems.
-
Senior Software SpecialistSparq Solutions Aug 2007 - Feb 2008Newstead, Queensland, AuAt SPARQ I was invovled in a project to introduce virtualisation into the company. During my time, 2 x 10 node ESX clusters where deployed, capacity reporting scripts written and DR established, using SAN replication, between 2 metro sites. -
Team Lead - Storage And VirtualisationWebcentral/Melbourneit Oct 2006 - Aug 2007Melbourne, Victoria, AuResponsible for running a team of 3 to 5 engineers whose responsibilities included management and maintenance of 300 TB+ Fibre Channel SAN infrastructure, utilsing storage virtualisation, managing and expanding VMware ESX farms running many hundreds of virtual machines and ensuring data protection for all physical and virtual operating systems. -
Microsoft Exchange Systems EngineerWebcentral/Melbourneit Oct 2005 - Oct 2006Melbourne, Victoria, AuI was a member of team of Exchange Engineers responsible for running the hosted Exchange offering for WebCentral. The team consisted of between 3 and 5 staff and initially was also responsible for management of Fibre Channel SAN infrastructure (a responsibility I tool with me to my next role in the organisation). The team managed a number of 10,000+ seat Exchange installations.
-
Level 3 Support TechnicianWebcentral/Melbourneit Apr 2003 - Oct 2005Melbourne, Victoria, AuAs a Level 3 Support Technician I was one of 2 or 3 staff responsible for the operation of the shared and dedicated server farms. As the highest escalation point in the organisation, I was also responsible for escalation and management of issues with vendors. This role relied heavily on scripting and automation to ensure the required wotk was completed in a timely manner.
-
Technical Account ManagerWebcentral/Melbourneit Aug 2002 - Jul 2003Melbourne, Victoria, AuAs a Techncial Account Manager I was responsible for the technical delivery of solutions to the customers of the Corporate and Government division. These customers ranged from financail institutions to large national sporting organisations to media organisations to web development houses.
-
Level 2 Support TechnicianWebcentral/Melbourneit Nov 2001 - Aug 2002Melbourne, Victoria, AuAs a level 2 support engineer I was responsible for servicing customer requests either via phone or ticketing system for WebCentrals web hosting customers.
-
Implementation And Software EngoineerApriso Pty Ltd Dec 2000 - Jul 2001The implementation and software engineering role involves making custom alterations to existing products, which are developed by Software Engineers attached to Research and Development, and implementing those custom solutions within the customers existing infrastructure. This involves building the physical network, the servers, work stations and all associated infrastructure and installing the required software.
Ben Johnston Skills
Enterprise Architecture
Solution Architecture
Cloud Computing
Pre Sales
Enterprise Software
Infrastructure
Professional Services
It Strategy
Sharepoint
Management
Consulting
Program Management
Strategy
Service Delivery
Microsoft Technologies
Service Management
Integration
Software Development
It Service Management
.net
Software Development Methodologies
Crm
Application Architecture
Information Management
Solution Selling
Soa
Business Intelligence
It Management
Governance
Data Migration
Active Directory
Practice Management
Benefits Realisation
Architecture
Presales
Microsoft Solutions
Value Realization
Microsoft Products
Change Management
Collaboration
Dynamic Workplace
Productivity
Strategic Planning
Digital Strategy
Digital Transformation
Office 365
Microsoft Azure
Service Delivery Management
Leadership
Communication
Virtualization
Itil
Security
It Operations
Servers
Storage Area Networks
Vmware Esx
Networking
San
Storage
Information Security
Technical Support
Operating Systems
Disaster Recovery
Problem Management
Vendor Management
Time Management
Vmware
Iso 27001
Negotiation
Microsoft Exchange
Business Continuity
Computer Security
Saas
High Performance Teams
Incident Management
Network Security
Information Security Management
Cloud Security
Managed Services
Vmware Infrastructure
Vsphere
Process Improvement
Sla
Infrastructure Management
Priority Management
Itil Certified
Ben Johnston Education Details
-
The University Of QueenslandComputer Systems
Frequently Asked Questions about Ben Johnston
What company does Ben Johnston work for?
Ben Johnston works for Racq
What is Ben Johnston's role at the current company?
Ben Johnston's current role is Chief Information Officer @ RACQ.
What is Ben Johnston's email address?
Ben Johnston's email address is be****@****.com.au
What is Ben Johnston's direct phone number?
Ben Johnston's direct phone number is +617336*****
What schools did Ben Johnston attend?
Ben Johnston attended The University Of Queensland.
What are some of Ben Johnston's interests?
Ben Johnston has interest in Civil Rights And Social Action, Environment, Human Rights.
What skills is Ben Johnston known for?
Ben Johnston has skills like Enterprise Architecture, Solution Architecture, Cloud Computing, Pre Sales, Enterprise Software, Infrastructure, Professional Services, It Strategy, Sharepoint, Management, Consulting, Program Management.
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial