Benjamin Smith Email & Phone Number

Kirkland, Wa, Us

Dallas, Texas, Us

WEST TECHNOLOGY GROUP, LLC, Previously the Intrado Corporation of Omaha, NE. Dynamic environment, building products for telecommunications, public safety, education, healthcare, financial services, and other commercial markets. Forged emergency services technology, offered Unified Communications as a Service (UCaaS), and employed innovative Investor Relations platform (formerly Marketwired/Nasdaq).As Senior Executive, handled IS, Infrastructure Engineering, and End-User Technology across 27 countries, 99 locations, 170+ products, 600 platforms, and 14 privacy/compliance frameworks for millions of customers. Built talented security teams. Secured and operated global enterprise of 8K+ users. Directed 200-400 employees in IT with budget of $100-200M per year.* Serve as Site Leader for largest campus, located in Omaha, to champion employee engagement, lead site safety, and coordinate corporate-wide programs for company owned by two different private equity firms.* Manage talented teams to transform multi-billion-dollar global enterprise by removing roadblocks and empowering teams to optimize performances and drive organization forward.* Praised for subject matter expertise, open and inclusive leadership, and ability to execute the most daunting assignments.* Focused on taking out costs without breaking company to sell off parts, including IT group removing $290M in costs from business through multi-year projects with goals of reduction and transformation.* Direct combined department for IS and other IT disciplines with 18 leaders and 120+ individual contributors across 8 countries operating 24x7. Collaborated in divestitures of four companies, including staff, technology, and facilities. * Transformed platform reduction programs for back-office products to reduce complexity and overhead and optimize steps.* Played key role in 26 acquisitions ranging from 7 to 9 figures and pivotal part in 21 divestitures.

Omaha, Nebraska, Us

Managed IS Engineering, Operations, and Architecture; Cyber Governance, Risk, and Compliance; and Business Continuity. Led product portfolio and customer base to devise complex security model unlike any other corporate environment.* Grew IS department from 3 leaders and 17 contributors to 65+ staff operating 24x 7 across 3 nations. * Steered security transformation across enterprise and IT conversion from Holding Company model to Operating company.* Decreased overhead in duplicative products/platforms and realized efficiencies through realignments and simplifications.* Built and strengthened Business Continuity Program and Crisis Management Team for global operations across all locations. * Coordinated several segmentation workstreams to consolidate and optimize internal operations.* Aided holding company in combining all brands with parent company by collapsing, optimizing, and saving systems, teams, and processes; then segmented company back into holding company model, resulting in selling of 21 of 24 brands in market.

Bellevue, Wa, Us

Third largest mobile carrier in US with 73M+ customers covering roughly 98% of Americans. Enterprise and carrier network using multi-faceted patterns from customer, Internet of Things (IoT), B2B, and more to revolutionize how we communicate.Liaised between IS and three internal business units (HR, IT, Engineering). Led virtual group of Engineers and Architects across security disciplines to deliver projects and solutions for financials and other impacts. Owned C-level executive security content and briefings.* Acted as Major incident response technical leader, architect, and resource for multi-year, multi-million dollar security program.* Built programs/policy for third-party risk/technology/IS management and security for DevOps migrating from legacy model.

Bellevue, Wa, Us

Secured network with 40M+ uncontrolled devices supported by evolving nationwide infrastructure with varying security models, IT network grown via mergers to aid 50K in staff, and vast network of innumerable dealers, vendors, and support staff. Designed and documented full current security architecture and 5-year roadmap for IT and telecommunications networks.* Created new IS program for $2.5 Billion technology services company. Led IT security M&A activities for 10 successful multi-million dollar acquisitions ($450M total), two multi-billion dollar corporate mergers, and countless due diligence exercises. * Managed 60-70 person security team with budgets from $15M to $60M+. Created Enterprise Risk Management department. Led audit and compliance for all IT functions for 14 different frameworks across 8 business entities and 7 countries. * Pioneered Bring-Your-Own-Device (BYOD) adoption in corporate and retail. Led security architecture for national LTE rollout.* Formulated and installed new designs to protect sensitive data. Migrated operations and new billing system to cloud environments.* Designed mobile devices, data center remodels, migrations, and practice improvements as data encryption architect.

Bellevue, Wa, Us

Focused on network design for next generation data center as access control solutions architect. Constructed remote access solution. Facilitated 4G IP Access control by designing new elements for carrier network. Independently tested and deployed all new systems.* Served as security engineer, designer, architect, and deployment specialist for 4 geo-redundant enterprise class data centers.* Expanded and standardized remote access for partners, vendors, and employees across WAN and internet.  Headed 3rd party retail channel program. Redesigned proxy implementation for redundancy, scale, and increased capacity.

San Jose, California, Us

Coordinated and managed communication among military executive management and technical engineering departments to ensure smooth transition and roll out of new builds. Cultivate relationships to quickly and easily resolve priority issues and serve as main contact for complex network security and configuration issues. Reviewed, analyzed, and provided troubleshooting for various corporate security policies and deployments.

Redmond, Washington, Us