Ben Kattenburg Email & Phone Number

Martinez, CA, US

Martinez, California, United States

• Primary Sales Engineer on largest sales deal in Q1 2024
• Primary technical resource for the West Coast field sales team.
• Responsible for actively driving and managing the technology evaluation stage of the sales process.
• Work in conjunction with the sales team as the key technical advisor and product advocate.
• Interface with Product and Product Marketing to share feedback from clients and prospects.
• Provide demonstrations and act as a technical resource at conference and events.

• Provided technical sales expertise to Outside Sales staff.
• SME on multiple solutions.
• Traveled throughout the USA leading technical and non-technical presentations, discussions, and demonstrations of Enterprise Legal Management (ELM) solutions to current and prospective clients.
• Gathered solution requirements for demonstration and POC environments.
• Configured and provided in-person and web based customized demonstrations of Legal Matter and Spend Management Platform to prospects of various backgrounds (from General Counsels to Legal Operations to IT staff).
• Configured and administered POC environments for prospective clients as required.

Martinez, CA

• Lead technical and non-technical presentations of SaaS-based Managed Services capabilities and offerings to all levels of an organization with existing and potential customers.
• Develop and deliver written solution proposals and presentations to clients including responses to RFPs/RFIs/RFQ's.
• Provide business process and technical leadership and expertise.
• Develop and architect detailed solutions that solve business problems.
• Develop clients' business case for the recommended solution as appropriate.
• Create and deliver demonstrations, presentations and/or prototypes that map features/benefits of solutions to specific business and technical needs.

• Dedicated resource assigned to a large corporation to implement a complex Legal Matter Management solution.Duties included:
• Requirements gathering
• UI configuration
• Coding commands and filters
• First Level QA on Solution
• Report writing

• Configured and provided in-person and web based customized demonstrations of Legal Matter and Spend Management platform to prospects of various backgrounds (from General Counsels to Paralegals to IT staff).
• Utilized integrated IBM Cognos solution for report creation.
• Interacted with prospects to gather solution requirements.
• Provided technical sales expertise to Outside Sales staff.
• Responded to Requests For Proposal (RFP) and Requests For Information (RFI).
• Explained differentiation between Hosted and SaaS (multi-tenant) solutions.

• Senior Sales Engineer covering the Western US (Chicago --> Texas, and West) for the LexisNexis Examen Legal Spend Management solution.
• Utilized integrated MicroStrategy solution for report creation.
• Provided customized demonstrations to prospects of various backgrounds (from General Counsels to Paralegals to IT staff).
• Interacted with prospects to gather solution requirements.
• Provided technical sales expertise to Inside and Outside Sales staff.
• Provided product demonstrations to prospective customers, both in person and via the web.

• Provided technical sales expertise to Inside and Outside Sales staff.
• Lead demonstrations of B2B Gateway Solutions to prospective customers.
• Installed, configured, and troubleshot above products for customers on multiple platforms, including AS/400, Microsoft Windows, and UNIX.
• Created material and lead training to Sales staff on QRS Internet products. Also assisted in creating trainings on QRS Internet products for use by internal Training organization.
• Extensive travel throughout the USA, delivering technical and non-technical presentations of software capabilities and service offerings to all levels of an organization within current and potential customers.
• Implemented QRS Internet products for customers.

• Managed on-site product evaluations for prospective customers, including Proof of Concept and Conference Room Pilots.
• Collaborated with Business Development to demonstrate software for potential Business Partners.
• Teamed with Business Partner Marketing to technically support relationships with existing Business Partners.
• Lead demonstrations of B2B Secure Internet Trading Engine and Community Management Software products to prospective customers.
• Extensive domestic and international travel, providing technical and non-technical presentations and implementations of software to all levels of an organization within potential and current customers.
• Provided on-site training to customers and Business Partners on using and installing/configuring Secure Internet Trading Engine software.

• Senior member of the Sales Engineer team
• Extensive travel throughout the USA and Europe, providing technical and non-technical presentations and implementations of software to potential and current customers.
• Provided technical expertise to Sales Team to determine the best solution for potential and current customers.
• Reviewed and answered RFP, RFI, etc.
• Interfaced with Technical Support, Product Management, and Product Development to enhance products, and relay potential and current customer requests and comments.
• Awarded “Winner's Circle Club" for exceptional contribution to 1998 sales organization.

• Provided Sales Support in Europe from September - November 1996.
• Collaborated with the Management Team to develop a Presales organization. Became the first US-based Sales Engineer in 1997, supporting the entire US and Europe for all products.
• Extensive travel throughout the USA and Europe, providing technical and non-technical presentations and implementations of software to potential and current customers.
• Provided technical expertise to Sales Team to determine the best solution for potential and current customers.
• Reviewed and answered RFP, RFI, etc.
• Interfaced with Technical Support, Product Management, and Product Development to enhance products, and relay potential and current customer requests and comments.

• Senior Technical Support Analyst/Templar (October 1995 – December 1996)
• Supported Internet EDI encryption software package on multiple platforms.
• Proactively worked with management to enhance product for our customers.
• Provided Presales and Support functions in European offices for multiple products. Included travel to multiple countries to deliver presentations to potential customers, and providing on-site, telephone, and email.
• Solved technical issues.
• Provided mentorship and guidance to Technical Support Analysts.