- Act as the primary point of contact for visiting teams, fostering positive relationships and ensuring their needs are met throughout the game - Collaborate with various departments to coordinate team meals, transportation, and any special requests- Provide on-site support during matchdays, assisting visiting teams with any unforeseen logistical challenges or requests- Foster strong communication channels with visiting team personnel, including coaching staff, players, and administrative staffAct as a liaison between visiting teams and relevant internal departments to promptly address any issues professionally

Manage daily operations for equipment procurement, inventory management, and maintenance function. Ensure that coaches, staff, and players have all the apparel and equipment they need, as well as packing for away trips

- Taking order and putting them into a POS system- Making guests feel welcome- Work with my team to ensure guests needs are being met

Successfully solved customer conflict and problems when mistakes were made with orders and paymentsBuilt and maintained customer relationshipsTrained and oversaw incoming employees

- Officiate a fair game while making sure everyone is having fun- Keep a calm, cool, and collected persona throughout the games- Protect the safety of players, coaches, and fans