Benkiruba Ebenezer work email
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Benkiruba Ebenezer personal email
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An IT Executive with P&L responsibility and proven track record in Industry. Engagement and Delivery Executive with 18 years of experience. Has an excellent track record of managing and directing projects and maintaining customer relationship. Proven track record in quick turnaround of critical projects, increasing productivity, quality and customer satisfaction. Result driven professional and expertise in global delivery model handling teams across offshore and onshore locations. An effective leader skilled in Planning, Estimation, Scheduling, Resource Management, Executing & Controlling and Escalation. Decisive, energetic, focused team leader leading high performing teams and consistently demonstrates leadership and relationship management skills. Expertise in Global Delivery model handling teams across North America, Mexico and India. Rich experience in Testing Strategy and Portfolio management and good knowledge in Insurance & banking Domains• Building and managing relationship with business and client executives.• Project and Program Management.• Strategic Planning and Business development.• Pre sales / Proposal development.• QA and Process Improvements.• Solution oriented and results driven.
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Director - Quality EngineeringQualizeal Apr 2024 - PresentUnited States -
Practice Head - QualityCanvendor Jul 2018 - PresentUnited States -
Practice DirectorGenzeon Jan 2023 - Mar 2024United States -
Senior Program Manager - TechnologyFis Mar 2020 - Jan 2023Jacksonville, Florida, United StatesModernization of the Development Platforms● Leading the DevOps program worth $7 million in Fixed Price and 450K in T&M model. ● Managing and leading the DevOps – CI Implementation for the 45+ Tech Dev Platforms ● Provide regular status updates to the Steering committee and executive leadership● Tracking and monitoring the risks, issues, and dependencies and preparing the mitigation plan ● Ensured on-time delivery and meeting the deliverable commitments● Managing 50+ contractors and employees for the DevOps transformation program ● Instrumental in building the CI Dashboard to measure and track the performance metrics. ● Managed program financials, including forecasting, invoicing, and expense management ● Led the contractor onboarding process to ensure quick access and adaption in 2 weeks. -
Leader In Quality Engineering & ManagementKemper Mar 2017 - Mar 2020Jacksonville, Florida AreaEngage with technical units to focus on the design, strategy, plans and efficient operations as well as identify areas of risk. Analyze existing processes to evaluate and improve procedures resulting in the improvement of effectivenessProvide best practice recommendations to improve quality, lower costs and drive overall effective project quality releases.Use intellectual curiosity to identify areas of improvement in different portfolios and tools.Analyzes data beyond the numbers and develops a conceptual understanding of the data provided.Develops fresh ideas that provide solutions to workplace challenges with ALM, SharePoint and other PMO tools Expertise in Test Management, Test Strategy, Test consulting and planningStrong experience in implementing Test Design Optimization through various methodologiesAutomation and Performance strategy implementationsTest strategy architecture and consultingUser experience design and product certification -
Account Engagement Manager / Delivery ExecutiveDxc Technology May 2016 - Feb 2017Jacksonville, Florida Area• Manage Forecasting, Budgeting, Profit optimization, People and performance management.• Managing the Service Level Agreement in accordance with customer contract.• Accountable for handling fixed price and T&M accounts.• Currently managing the team size of 130 people in onshore and offshore model.• Handled a team of 185 people in insurance project spread across multiple geographical locations.• Developed and Implemented the Global High Performance Service team for service management.• Increased customer satisfaction through analysis of staffing and skill gaps. • Supervising staff engaged in development, testing and production support. • Implemented Requirement Ambiguity testing to improve the business requirement process.• Implemented process oriented work streams for service delivery.• Responsible for team growth and reduce attrition by providing training and performance evaluation.• Managed the Mainframe, Web based and testing projects for various clients. • Established and implemented QA infrastructure with test procedures, process and tools.• Improved Quality by introducing automation and testing industry best practices.• Managed the planning, designing and tracking projects/release using MS-Project.• Worked as a scrum master and thorough knowledge in scrum process.• Working knowledge in Waterfall, V-model and Agile Development.• Knowledge in ITIL principles, methodology and process.• Experience in coaching, facilitating and leading the scrum teams.• Extensive experience in designing and developing Strategy, Plans, Metrics and defining entry-exit criteria for development and testing practices. -
Senior Service Delivery ManagerDxc Technology Feb 2014 - Apr 2016Jacksonville, Florida AreaKemper Corporation (formerly known as Unitrin) is one of America's major insurance and consumer finance providers. The group of companies specializes in property and casualty insurance, life and health insurance products for individuals, families, and small businessesRoles & Responsibilities● Responsible for P&L (Fixed Price) and managing the TCV of $ 6.2M for this engagement● Managing and monitoring results of team to ensure internal and external SLA's are met● Act as liaison between clients and management for business executions.● Managing the development, Production support and testing operations of Kemper applications● Leading the Portfolio and Incident review meetings with Senior management● Monitor and control project governance across locations● Managing the service level agreement and participates in Operational level agreement. ● Represent the team in weekly Sev-1 analysis and root cause meetings with senior management● Implemented Requirement Ambiguity testing and driving for each release● Monitoring the Automation strategy and implementation design, development and execution phase● Ensure client satisfaction goals and Contractual commitments are met.● Conducting regular touch points with business and other application teams to review the deliverables.● Interfacing with the Project managers, technical architects and business for each application.● Worked on improving the communication with stakeholders for unplanned outages and escalation. -
Service Delivery ManagerCsc Jun 2011 - Jan 2014San Francisco Bay Area, United StatesEsurance is one of the fastest growing auto insurance companies in the US. CSC provides testing and development support to Esurance in house applications like CSFS, ISA, Customer XPM, CSR XPM and products like Auto insurance, Home Owners, Motor Cycle and Renters. The Project involves Functional, Regression, UAT, and Automation using Selenium & Performance testing using Load runner or all major applications.● Responsible for P&L (T&M) and managed the TCV of $ 9.5M for this engagement● Manage Program / Project level. ● Responsible for development and testing program ● Automation Strategy design and implementation● Involved in Performance testing approach and design● Conduct Test Requirement gathering sessions and review the Requirements Traceability Matrix● Worked on TCOE Process implementation effort● Organize business review meetings with customer for continuous improvements ● Project planning, budgeting, scheduling and tracking● Release management, Capacity planning and effort estimation ● Responsible for all the testing deliverables● Managed the development team in Mexico and Chennai. -
Qa ManagerCsc Jan 2010 - Jun 2011Chennai -
Associate ManagerCsc Sep 2008 - Dec 2010Chennai -
Project LeadInfosys Jan 2008 - Sep 2008Bangalore -
Senior Software EngineerFidelity National Information Services Jun 2006 - Jan 2008
Benkiruba Ebenezer Skills
Benkiruba Ebenezer Education Details
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Sathyabama UniversityApplied Electronics
Frequently Asked Questions about Benkiruba Ebenezer
What company does Benkiruba Ebenezer work for?
Benkiruba Ebenezer works for Qualizeal
What is Benkiruba Ebenezer's role at the current company?
Benkiruba Ebenezer's current role is Transformation Leader - Technology.
What is Benkiruba Ebenezer's email address?
Benkiruba Ebenezer's email address is be****@****bal.com
What schools did Benkiruba Ebenezer attend?
Benkiruba Ebenezer attended Sathyabama University, Manonmaniam Sundaranar University, Manonmaniam Sundaranar University.
What skills is Benkiruba Ebenezer known for?
Benkiruba Ebenezer has skills like Agile Methodologies, Sdlc, Requirements Analysis, Software Project Management, Testing, Service Delivery, Project Management, Quality Assurance, Project Delivery, Test Management, Program Management, Business Analysis.
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