 Rebuilt, optimized and automated aspects of main datacenter VMware and storage clusters involving members of all BTBOCES IT teams to allow for management simplifications across all IT platforms Worked as a team with peers and vendors to maintain datacenter UPS, Generator, HVAC and Fire Suppression systems to allow for 24/7 datacenter uptime Managed twenty-three remote site virtualization and storage clusters to ensure maximum uptime and high availability of remote resources Engineered, right-sized, and executed migration to Pure Storage all-flash storage area network to assist in expanding performance and consolidate main datacenter hardware footprint Developed secure credential storage platform including creating naming schemes, group organizations, permission standards and reworking business processes to increase availability, security and standardization Utilized Microsoft SCCM, JAMF and Google G Suite products to manage enterprise workstations, laptop, tablets and other mobile devices across twenty-three school districts (approx. 50,000 devices) Maintained thorough documentation, creating new workflows where necessary and optimizing old processes to ensure support staff and operations level coworkers have tools to execute job efficiently

-Provided support for and configured Windows Server 2000, 2003, 2008, and 2012, Citrix, Microsoft Exchange, Office 365, VMware vCenter and numerous other software technologies in small to medium business settings-Planned, installed and managed network infrastructure utilizing, Dell PowerConnect, Untangle, CISCO PIX, CISCO ASA hardware-Managed implementation of a remote monitoring, backup, and PC management system as a part of a managed service provider program to maximize data security and uninterrupted availability-Supported over 50 clients while managing relationships and support tasks as part of a team-Researched and implemented new IT technologies into existing networks to optimize performance and productivity-Installed various large scale structured copper and fiber optic cabling solutions for new and existing phone and data networks

-Built and upgraded PC systems-Troubleshot and repaired Windows Vista, XP, 2000, 98 and ME systems, on-site and in-house-Setup basic home and small business networks-Repaired in and out of warranty hardware-Managed ordering, invoice tracking, and installation of repair parts