Ben Larkin's Location
Bethel, Connecticut, United States, United States
Ben Larkin's Contact Details
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About Ben Larkin
A seasoned Client Success Manager with an unwavering passion for fostering lasting relationships and embracing technological advancements to enhance the experiences of both clients and the company. My expertise encompasses a consultative approach to client management, driving success for clients, and crafting and executing projects tailored to their growth and achievement.
Ben Larkin Work Experience Details
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Client Success ManagerCretelligent Aug 2020 - PresentGold River, California, UsWith a wide range of innovative end-to-end solutions, we deliver enhanced environmental due diligence to the financial, commercial real estate, and banking industries. These clients use our services on commercial loan transactions for environmental prescreening and prequalification, origination decisioning and underwriting, risk management, and compliance, along with portfolio monitoring and surveillance. -
Account ManagerLightbox Jul 2015 - Apr 2020New York, Ny, UsIt’s been over two decades since a few environmental professionals saw a need for consulting firms to get their hands on comprehensive, accurate government records data – quickly – and EDR was founded. Over time, our clients started looking to outsource more and more data collection in order to meet the demand for faster turnaround times required for Phase I Site Assessments, and EDR delivered. Soon, we were offering standard historical sources such as fire insurance maps, aerial photos, and city directories, to name a few.Today, our data enables $1 trillion in transactions per year and our clients include all stakeholders in property due diligence: environmental professionals, lenders, appraisers, corporations, law firms, insurance companies, government agencies and real estate professionals. While we remain focused on providing the robust data we’ve become known for, we also realized that as the industries we serve were changing their day-to-day workflow by utilizing advancing technology, so must we.We’re no longer just data. EDR is now a broader solution that provides data and workflow tools to help our clients manage that data in all aspects of property due diligence and compliance. Our mission is to continuously improve the ways in which property stakeholders assess, transact, and manage their real estate assets: Smart Data and Smarter Workflow -
Business Development RepresentativeDatto, Inc. Jul 2014 - May 2015Norwalk, Connecticut, UsResponsible for the generation and qualifying leads, with the goal to find and close new Partners.Identifying, qualifying, sorting, and tracking leads.Responsible for aggressively trying to reach proper decision makers to set up appointments for Sales-Qualified-Leads through cold-call prospecting using consultative sales skillsResearch and document relevant contact information for existing leads/keeping contact information updatedUtilize Salesforce.com to ensure activities are documented properly, opportunities are forecasted accurately and adequate information regarding the prospect and/or opportunity is communicatedMaintain knowledge of market conditions and competitive activities. -
Data Control Specialist - (Temporary Assignment)Cartus Mar 2014 - Jun 2014Danbury, Ct, UsResponsible for the coding and input of relocation authorization, in adherence with client policy, to create a master customer file in company database.Major Duties and Responsibilities:- Timely and accurate input of customer data into database- Subject Matter Expert for client requirements for a specific client portfolio- Build and maintain relationships with internal customers intregal to relocation process- Tracking and recording of files in several team databases- Facilitate training of new hires and/or temps- Assists with data integrity reports and projectsDimentions:- High attention to detail- Ability to meet productivity goals, while maintaining accuracy- Strong Analytical Skills/Critical Thinking- Excellent Verbal and Written Skills -
Senior Application ConsultantDun & Bradstreet Oct 2008 - Jan 2013Jacksonville, Fl, UsManaged and supported a Major Account client base with a portfolio of $8.7M in revenue. Major focus on Project Management, extensive account planning, and being a critical liaison between the client, the sales teams, and specialist teams.KEY RESPONSIBILITIESResponsible for inventory sales and project retention activities related to an assigned revenue portfolio of $7M-$10M for approximately 25-40 assigned Commercial Customers. Works as a direct contributor to the customer account planning and sales team to ensure sales retention and growth in alignment to Commercial Sales targets.Increase customer activity usage through direct contact with major customers, by identifying new and additional contacts and users within customer base.Develop new business opportunities for value-added products and services and high-end solutions by probing at all levels of a customer's organization to gain a full understanding of customer needs and applications.Leverage DUNSRight, data analysis and thought leadership to deliver customer engagement plans, process reviews within specified intervals and timeframes and ensure customer needs are met and that they understand the value of D&B solutions for their business.Develop and coordinate product training demonstrating the functions and benefits of D&B servicesConduct user training / workshopsProvided product demos and handled technical queries from customers from the initial query to the implementation/advice of the solution, ensuring customer satisfaction at the highest level.Utilize Salesforce.com to create and maintain customer data and provide accurate information that will increase effectiveness of pre-call planning and sales approach.Team with RMs and Specialist to manage the delivery of projects which address the business and technical needs of all customers within budget & times frames as outlined in the statement of work (SOW) -
Sales Support RepresentativeOracle Corporation/Formally Hyperion Solutions Dec 2006 - Oct 2008Work directly with clients, primarily via telesales, to renew maintenance contracts, while maximizing potential Maintenance Revenue.Selling the value of maintenance services clients receive when they renew. Responsible for meeting and exceeding monthly sales quota.Prospect for and up-sell additional support offerings. Maximize retention by nurturing clients while focusing on "at-risk" clients.
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Account ManagerTechdepot Jan 2002 - Dec 2006Daily contact with existing customer base to increase sales through building stronger relationships, while creating sales opportunities (up-selling/cross selling) with customer base.Daily prospecting for new accounts and more business from existing accounts.Responsible for meeting and exceeding monthly sales quota.Provide Pre-sales support on 100,000 technology products.
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Sales Supervisor/Account ManagerCyberian Outpost Dba Outpost Nov 1999 - Dec 2001Support a team of Inbound Sales Representatives.Provide training for New Products and cross selling with existing products.Responsible for selling newest computer hardware, software, and technology products.Provide solutions for IT professionals by using my knowledge of technology.Communicate effectively with Department Manager for planning and implementing phone techniques.Prospecting for new clients.
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Account ManagerJ. F. Jelenko Oct 1997 - Nov 1999Daily contact with existing clients to increase monthly sales and maintain client satisfaction.Prospecting for new clients.Responsible for maintaining and exceeding sales quotas.Provide technical assistance for product line.
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Account ExecutiveAmeriquest Mortgage Company Mar 1997 - Oct 1997Prospecting for new clients to refinance exsisting mortgages.Provide current and accurate information as it relates to the specific client need.Heavy independent research.
Ben Larkin Skills
Salesforce.com
Sales Operations
Sales
Lead Generation
Account Management
Solution Selling
Selling
Customer Service
Project Management
Crm
Training
Business Development
Marketing
Customer Satisfaction
Pre Sales
Customer Retention
Project Planning
Customer Relationship Management
Ben Larkin Education Details
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Western Connecticut State UniversityGeneral -
Mount Ida CollegeBusiness Administration
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Bethel High School
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Bethel High School
Frequently Asked Questions about Ben Larkin
What company does Ben Larkin work for?
Ben Larkin works for Cretelligent
What is Ben Larkin's role at the current company?
Ben Larkin's current role is Client Success Manager at CREtelligent.
What is Ben Larkin's email address?
Ben Larkin's email address is be****@****ion.com
What is Ben Larkin's direct phone number?
Ben Larkin's direct phone number is +120375*****
What schools did Ben Larkin attend?
Ben Larkin attended Western Connecticut State University, Mount Ida College, Bethel High School, Bethel High School.
What are some of Ben Larkin's interests?
Ben Larkin has interest in Science And Technology, Education, Arts And Culture, Health.
What skills is Ben Larkin known for?
Ben Larkin has skills like Salesforce.com, Sales Operations, Sales, Lead Generation, Account Management, Solution Selling, Selling, Customer Service, Project Management, Crm, Training, Business Development.
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