Ben Lattin Email & Phone Number

Seattle, Washington, United States

Leveraging 30+ years of experience in Transportation, I provide logistics guidance, BI reporting, RFQ and other pricing, carrier procurement and negotiation, warehousing, system training, system design, API/EDI integration, Project Management, and technical support for 42 offices in Canada, United States, Mexico, and South America.Enterprise Architecture:Internal EDI - Developed a new process to allow our offices to EDI shipments to each other (204 EDI), and automatically share shipment statuses (EDI 214) and shipments costs (EDI 210)Tariff to 7L to Ops - Using our existing rating tools, created a brand-new way to use them for internal service rating/costing. Works quite well in conjunction with the Internal EDI process.Dashboard Workflow - Conceived and implemented a new way to manage shipments via an existing process, implemented this new workflow and immediately saw a 40% increase in timely shipment status updates. Also created KPI measurements to be applied to this workflow that give our leadership Teams (both local and Corporate) visibility to what our Customer Service Teams are doing/not doing.Developed an FTL Broker Shipment Management System which has been used to efficiently manage over 8,000 FTL shipmentsPricing: Developed Excel tools to analyze and build Zone Tariffs for our Customers. Provided pricing for over 150 Customer RFQ's with a 30% win rate. Negotiated competitive blanket LTL rates and brought new carriers to our network, including: ABF R&L Carriers, Oak Harbor Freight Lines, Peninsula Truck Lines, Saia, FedEx, Ward Trucking, and UPS.Built a fully functional Consolidation Engine in Excel which analyzes up to 7000 shipments, determines which are "in route", calculates transit and load/unload time, and optimizes the shipments by removing any that result in missed pickups or deliveries. Historical analysis of all Scan Domestic (North America) shipments shows that through consolidation, we could have saved $3.5mil in freight costs.

Greater Seattle Area

Provide system development planning, training and pricing support for over 40 company offices. Within one year on the job, I was deemed the “TransGroup Systems Guru”.Work hand in hand with our customers and vendor partners to facilitate system integrations (EDI and web) and to train them on new improvements.

Everett Wa

Managed a team of intermodal specialists in a busy environment. Improved system processes to achieve better efficiency and customer satisfaction. Sales support, reporting, pricing, and Marketing

Everett Wa

Everett Wa

Learned Clearpointt operations systems and processes in advance of taking the job of Director of Operations. Began to work on system improvements and efficiencies to better serve our customers, vendors, and Logistics Specialists.

Fife Wa

Managed a team sourcing 300 stores, 50 suppliers, and numerous multi-modal service providers. Provided top notch customer service to stores and field teams while monitoring a rigidly structured delivery plan and freight budget.Conceptualized and worked with our Software Development Team to enhance and improve our operating systems. These improvements were so efficient that I was able to cut a team of four full-time employees to a team of two. Additionally worked to integrate these new systems at the store level and trained each of the 300+ Store Managers and Supervisors on the new processes.

Provided excellent customer service to a multitude of customers with varying needs including refrigerated, hazardous, and international. Performed many sales functions including creative routing and rate quotations; cultivated and developed many new customer accounts.

Quickly learned the rules, regulations, routings, pricing, and international customs requirements for intermodal shipments. Conceptualized and designed Excel spreadsheet tools to assist in monitoring daily container per diem charges in complex container pool scenarios.Worked at US Shippers until they transitioned to Matson.

Greater Seattle Area

Managed a team of 12-15 interstate drivers, planned loads, dispatched drivers, maintained and monitored a fleet of 100+ trailers that moved to/from Alaska. Utilized intermodal and power only services to move trailers in the contiguous US at a cost savings. HHG freight forwarding.

Education record

Education record