Product Manager for Kaseya with $900m in annual revenue. Responsible for leading new products, major features and integrations to market from inception to release within Agile/Scrum methodology.• Solutions across multiple IT disciplines include comprehensive SAAS-based endpoint management, mobile device management, cloud and network infrastructure monitoring, backup and disaster recovery, endpoint security, MDR, and ITIL-aligned Service Desk.• Socialized product vision, drove development, established OEM relationships and acquisitions that led to the release of 6 new products.• Shipped more than 20 distinct native modules built by third parties as the sole leader of Kaseya's Technology Alliance Program, a role I simultaneously held alongside my Product duties.• Routinely collaborated with cross-functional teams in reviewing roadmaps, revenue, market strategy.• Contributor to core shipping product features including extensions to asset management and 42 new scripting functions, executing on millions of managed devices on a daily basis today.2021 "REvil" international Ransomware incident:• First to completely reverse-engineer the attack as it was transpiring• FBI, DHS, DOJ and US President Joe Biden immediately involved with the investigation• Provided my complete technical analysis and exploit reproduction to internal engineering and corporate leadership teams, and all involved governing bodies and external security consulting groups.• Built interactive application within 48 hours for remote, unattended patching of the vulnerability using the exploit itself.Continued to lead the Technology Alliance Program I developed in 2009 and executed upon simultaneously with other roles I held.

Operated as an independent consultant for various technology projects. Notable efforts included:• Development of Generative AI image rendering platform leveraging Stable Diffusion and Dreamboth, using multi-layered artificial intelligence training models and LoRA experimental large language model tuning techniques running on custom-built cloud GPU compute infrastructure.• Full stack web application development for six separate projects - design, front-end, back-end, database, infrastructure and deployment for several clients using blends of cloud and on-premises infrastructure along with new serverless platforms.• Cybersecurity - Ransomware incident response and remediation, security breach analysis and attack vector reverse engineering.• Machine Learning - setup data pipelines with Data Factory for importing JSON data and transforming to Azure SQL for use as cached Data Assets for processing in Azure Studio notebooks. Setup both CPU and GPU clustered compute resources for text classification and NLP training experiments.

Led development of Kaseya's new Technology Alliance Program or "TAP":• Collaborated with 2000+ individuals across 400 global firms to orchestrate development of over 100 integratons released to market.• Supported more than 500 APIs and defined the framework and documentation to support external developers in building native plugins to Kaseya's platform.• Modular plugin support acted as a key competitive differentiator, attracting major global organizations including Bitdefender, Symantec, Veeam, Cisco and Dell to release module integrations.• Kaseya has acquired 16 companies at values over $6.2b, nearly all of whom first interacted with me as TAP members.• TAP members make up more than 80% of the sponsors (and associated revenues) for Kaseyas global and regional user conferences.• Truly began in 2009 and executed in leading the TAP program simultaneously alongside my roles as Director of Product Management, Sr. Product Marketing Mgr, and Sr. Mgr OEM and Strategy. Listed for simplicity's sake here as LinkedIn does not lend itself well to listing simultaneous roles.

Led a newly formed department focused on new business growth reporting directly to the CEO, with responsibilites that included market analysis, rapid prototype development, and due diligence investigations for potential OEM and acquisition candidates.Directed business and technical development resulting in the launch of five new products:• Third party application deployment via Ninite OEM• Endpoint backup/disaster recovery via Storagecraft OEM• 2FA/Identity Management via Scorpion Software acquisition• SMB network monitoring via Intellipool acquisition• Enterprise-grade federated monitoring via Zyrion acquisitionArchitected and deployed environments consisting of both public and private cloud infrastructure for supporting Kaseya as a SAAS offering including technologies from Vmware, XenServer, Cloudstack, and Eucalyptus, with supercomputer technology from Infiniband leveraged for both network and storage layers.

Led the development and execution of global sales and marketing presentations, introducing new products and enhancements to internal and external stakeholders, driving Kaseya’s market expansion and growing 4x in size and to 20+ offices worldwide. Notable achievements and responsibilities included:• Developed and curated a “Content Pack” library of over 1200 predefined scripts, views, monitor sets and reports that shipped with Kaseya's flagship VSA product, becoming a competitive differentiator and a cornerstone of product sales strategy.• Created product demonstration videos on an early YouTube, garnering 250,000+ views over 36 months.• Frequently featured as a public speaker at webinars, roadshow events, and Kaseya's annual global user conference, addressing audiences exceeding 3000 attendees.• Led research projects for mid-market/enterprise products across a multiple IT domains.

First and only Sales Engineer based in North America for Kaseya's Remote Monitoring Management (RMM) IT Automation product, providing management and monitoring functionality across Microsoft Windows, Apple MacOS, and Linux endpoints as well as mobile device management for iOS and Android.• Played a crucial role as a technical resource in both pre- and post-sales, contributing to revenue growth of 270% over three years, coinciding with the expansion of the Sales Engineering team to six members supporting 125+ sales reps• Developed sales training material and product evaluation guidelines, designed global product demonstration environment, created and maintained library of product content imported and used for over 6,000 product installations.• Direct contributor to shipping product - built custom reports, and developed core endpoint APIs that exist today and are executed across millions of devices.• Public speaker at industry events - user conference, online webcasts, and trade shows.• Awarded President's Club 2008, 2009, 2010.

Sales Manager for Sunbelt's own security products and Reseller for other third-party IT products, fielding new inbound sales leads for our portfolio of seven different IT management products and managing inside sales for existing accounts, while efficiently serving as a technical liaison amidst support, engineering, and customer escalations for critical feature requests.Partnered with the web development team to construct a bespoke email delivery tracking system, resulting in a personal sales cycle reduction of 35%, subsequently adopted by the broader sales team.

Part of Sunbelt's mid-market and enterprise software product team working with a wide range of both in-house and third-party system administration/security products, primarily for Microsoft Windows networks. Lead escalation point for issues relating to flagship Antivirus, Antimalware, Antispam, Data Replication/High Availability and Vulnerability assessment products. Optimized team efficiency by creating internal search engine and data collection tools that were standardized and used for nearly all support cycles.