Ben Barnes Email & Phone Number

Victoria, BC, CA

• Reviewing and revising legal opinions, articles and presentation materials
• Reviewing and drafting bylaw language
• Drafting information on municipal, property, and administrative law
• Attending client meetings

• Reviewing and editing briefing notes
• Providing policy and legal research and information
• Summarizing legislative and regulatory information
• Coordinating with staff and management on policy and regulatory projects

• Providing ITIL-aware policy analysis for IM and IT operations
• Programming information systems in Python and SQL
• Researching service agreements digital transformation and automation
• Writing, editing, and reviewing service agreements

• Providing secured ITIL-aware technical maintenance and support
• Managing requests and incidents through computer ticketing system
• Troubleshooting issues in-person and via email or telephone
• Receiving professional training in ITIL Foundations

• Delivering digital project support through Sharepoint, website design and Wordpress, coding, and online team communications
• Crafting business cases
• Working with government and contractor stakeholders
• Conducting statistical analysis of survey and web analytic data

Victoria, Canada

• Creating public-facing web content on legislation and regulation
• Conducting privacy impact assessments based on provincial legislation
• Composing statistical reports based upon tracked annual data
• Consulting with teams and individuals
• Developing project timelines, work plans, and presentations
• Assessing Agile and JIRA project implementation

• Providing secured ITIL-aware technical maintenance and support
• Managing requests and incidents through computer ticketing system
• Troubleshooting issues in-person and via email or telephone

FMF Cape Breton

• Coordinating SAP-based record-keeping process with staff across teams
• Processing files for quality assurance adhering to multiple rule-sets
• Organizing meetings for planning and management
• Training with project management
• PMI/PMBOK, PRINCE2, and ITIL process aware

• Providing technical support to professional clients and teams via both phone and email
• Overseeing database systems tracking incidents involving international and local partners under privacy acts awareness
• Coordinating project assets with management, teams, and company leadership including wiki administration and company email organization
• ITIL service management awareness

Fort Rodd Hill And Fisgard Lighthouse

• Reviewing and writing social media over social media platforms
• Analyzing social media demographics and public relations information
• Researching and organizing historical archival data in varying locations
• Independent programming of content-related software

• Supervising and improving website experience involving PHP, CSS, HTML, and Word Press
• Recommending modifications and implementation strategies based on feedback from staff

• Selling computer products and services to customers
• Processing transactions with Point-of-Sale System
• Performing technical computer hardware and software work
• Assisting with inventory processing
• Performing shop closure and other shop duties

• Selling home office products and services to customers
• Processing transactions with Point-of-Sale System
• Providing targeted inventory selling through partial commission environment
• Performing technical computer hardware and software work
• Assisting with inventory processing
• Performing shop closure and other shop duties

• Selling computer products and services to customers
• Processing transactions with Point-of-Sale System
• Performing technical computer hardware and software work
• Assisting with inventory processing
• Performing shop closure and other shop duties

• Selling home office products and services to customers
• Processing transactions with Point-of-Sale System
• Providing targeted inventory selling through partial commission environment
• Assisting with inventory processing

• Handling basic fax correspondence
• Managing database lists using Excel
• Organizing physical client file storage

Juris Doctor And Juris Indigenarium Doctor, Law

• Completed second year of 4-year Juris Doctor and Juris Indigenarium Doctor (JD/JID) dual degree Canadian and Indigenous law program •.

Master Of Public Administration - Mpa, Public Administration

• Master of Public Administration degree • Completed Master’s project focusing on improving relationships between Indigenous Peoples and.

Bachelor Of Arts (B.A.) With Co-Op Distinction, Political Science

Activities and Societies: UVic NDP Club, UVic International Relations Club, University of Victoria Co-operative Education Program •.

Diploma

Activities and Societies: Honour Roll: 2007-2008, 2009 -2010, Gifted Program • Graduated in the Challenge Program for “Gifted, Creative.