Operations Manager
Current
May 2024 - Present
AeroLeads people directory · profile
Ben Madden Email & Phone Number
Tech Support and Management
at
Snapfrozen
1 work email found
@nothinginc.com.au
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Tech Support and Management
Location
Coffs Harbour, New South Wales, Australia
Who is Ben Madden? Overview
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Quick answer
Ben Madden is listed as Tech Support and Management at Snapfrozen, based in Coffs Harbour, New South Wales, Australia. AeroLeads shows a work email signal at nothinginc.com.au and a matched LinkedIn profile for Ben Madden.
Ben Madden previously worked as Operations Manager at Snapfrozen and Infrastructure Manager at Snapfrozen. Ben Madden holds Master Of Information Technology Management, Information Technology from Southern Cross University.
Company email context
Email format at Snapfrozen
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{first}.{last}@nothinginc.com.au
86% confidence
AeroLeads found 1 current-domain work email signal for Ben Madden. Compare company email patterns before reaching out.
Profile bio
About Ben Madden
I am a highly-experienced IT technician with a strong background in technical support growing his experience towards a larger management roll. I pride himself on high quality customer service with a focus on fast response and high closure rates. With over ten years’ experience in small to medium sized businesses in a variety of industries, I have developed a well-rounded skill-set and can easily adapt quickly to changes both expected and unexpected situations and the ever changes in business requirements.I am often complimented on my friendly, easy going and polite nature, and for the enthusiasm and dedication I bring to each new job. Colleges often look to me for help and guidance in many situations and it’s not unusual for me to build a strong, long lasting, professional relationships with my colleges and fellow employees.
Listed skills include Technical Support, Troubleshooting, System Deployment, Networking, and 46 others.
Current workplace
Ben Madden's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Ben Madden work experience
A career timeline built from the work history available for this profile.
Infrastructure Manager
Jul 2018 - Aug 2024
Support Manager (Contractor)
Apr 2017 - Jul 2018
Owner
CurrentIn my quiet time, I conduct on-site desktop troubleshooting including hardware rebuilds/upgrades, OS reloads, malicious software removal and application support for both personal and small business clients. I also offer website design, hosting and other online solutions.
Jan 2010 - Present
It Contractor
Various
Working in many short term contracts; includes work for Medibank Private, IBM/Westpac, bcu, StarTrack Express, Maritime NSW and Bupa Aged Care.
Aug 2014 - Jul 2018
It Manager
This role was created to allow IT services to be managed internally and remove the third-party solution that only offered a “Band-Aid solution” for problems. The position covered all aspects of IT from internal support to system management and guidance for the company moving forward with new technology. Si Clean Energy consists of roughly 40 staff located.
Sep 2012 - Jul 2014
It Support Engineer
Employed to manage and maintain the IT support queue for the over 300 computer users and over 700 mobile devices across the company; spanning 33 different sites in four states. Not only being the primary contact for all support but to ensure that the support queue was maintained, during my employment the que maintain the lowest outstanding tickets average.
Aug 2011 - Sep 2012
It Support Officer
Started as level 1 and hardware support and quickly moved into level 2 and onsite support for all areas including branch hardware, core banking system and other applications. During this time, I maintained the highest support ticket closure rate. I also covered weekend and public holiday after hours’ support, sometimes including vital day to day.
Feb 2007 - Aug 2011
4 education records
Ben Madden education
Master Of Information Technology Management, Information Technology
Southern Cross University
Cert Iv, It (Network Management)
Tafe Nsw
Cert Iv, It (Client Support)
Tafe Nsw
Cert Iv, Project Management
Tafe Nsw
FAQ
Frequently asked questions about Ben Madden
Quick answers generated from the profile data available on this page.
What company does Ben Madden work for?
Ben Madden works for Snapfrozen.
What is Ben Madden's role at Snapfrozen?
Ben Madden is listed as Tech Support and Management at Snapfrozen.
What is Ben Madden's email address?
AeroLeads has found 1 work email signal at @nothinginc.com.au for Ben Madden at Snapfrozen.
Where is Ben Madden based?
Ben Madden is based in Coffs Harbour, New South Wales, Australia while working with Snapfrozen.
What companies has Ben Madden worked for?
Ben Madden has worked for Snapfrozen, Nothing Inc., Various, Si Clean Energy, and Lindsay Australia Limited.
How can I contact Ben Madden?
You can use AeroLeads to view verified contact signals for Ben Madden at Snapfrozen, including work email, phone, and LinkedIn data when available.
What schools did Ben Madden attend?
Ben Madden holds Master Of Information Technology Management, Information Technology from Southern Cross University.
What skills is Ben Madden known for?
Ben Madden is listed with skills including Technical Support, Troubleshooting, System Deployment, Networking, Antivirus, Infrastructure, Network Administration, and Mobile Devices.
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