Develop, implement, and monitor the day-to-day operations of a residential treatment facilityResponsible for maintaining a residential campus, multiple field areas, warehouse facility, and vehicle fleetRecruit, hire, train, and manage operations and warehouse staffMonitor and evaluate staff performanceIdentify and implement process improvements to increase efficiency and reduce costsEnsure compliance with laws, regulations, and permitsSchedule 24-hour staffing across multiple sites Primary buyer for all client food, clothing, and equipment across 40 vendorsDevelop and maintain operational policies and procedures and risk management strategiesIdentify and implement goals as part of a larger executive teamManage and monitor budgets and expendituresWork in concert with clinical, office/ HR, and program departmentsBuild strong relationships with stakeholders, clients, and staffObtain and maintain accreditation with the Association of Experiential Education- Behavioral Healthcare DesignationAnalyze departmental practices and identify areas of improvement to create streamlined proceduresDevelop staff trainings to increase staff productivity and efficiencyCreate and deliver risk management trainingsDevelop new plans and initiatives to promote company growth

Designed, created, and executed multi-week domestic and international adventure and service expeditionsPlanned all trip logistics including accommodations, food, transportation, itineraries and activitiesResponsible for trip budgeting, project development, and risk managementServed as a liaison between trip leaders and subcontracted outfitters