Ben Lowder Email & Phone Number

Lehi, Utah, Us

- Manager/Lead of the Platform team- Lead design and architecture discussions and decisions for both individual teams and the engineering department.- Act in an advisory role to the DevOps team regarding infrastructure decisions and costs.- Assist engineers in solving difficult problems.

Lehi, Utah, Us

- Consulted with various teams and engineers regarding architectural and design decisions.- Improved customer experience by consolidating payments into a single authorization/single capture.- Improved marketing abilities by integrating with Segment, Iterable, and Yotpo.

Lehi, Utah, Us

- Prevented legal issues with various states by implementing a new sales tax calculation and reporting system integrated with TaxJar prior to legal deadlines. - Integrated with Dwolla to support payments to third party vendors.- Led an organized effort of engineers to study for and pass the AWS Solutions Architect exam.- Learned and supported all current orders and payments processing systems.- Enabled customers to return items via an automated return flow by completing and deploying a new returns system.

Lehi, Ut, Us

· Designed and implemented a new credit card account updater solution in AWS using Lambda, SQS, CloudWatch, and S3 to proactively and reactively update customer credit card information prior to their subscription renewal date.· Integrated credit card account updater solution with Cybersource and provided feedback that influenced the redesign of their account updater process.· Assisted in the lift and shift migration to Amazon Webservices.· Designed and implemented marketing email tools for both transactional and batch marketing type emails.· Designed, implemented, and enhanced the companies CRM tool used by customer support agents through multiple iterations.· Integrated the companies CRM tool with Microsoft CRM Dynamics.· Designed and implemented the original Cancellation backend process which enabled customers to cancel their subscriptions online.· Designed database schemas and stored procedures to support the above tools.· Go pipeline and Jenkins configuration for auto deployment of stacks.· Scrum Master.

Spanish Fork, Utah, Us

• Assist in design meetings.• Develop SQL Stored Procedures to support new applications and reporting needs.• Develop new software via Borland Delphi and Dev Express components.• Design reports using Seagate Crystal Reports and Report Builder.

• Maintained and provided enhancements to existing software.• Designed and developed utility applications to support existing software.• Assisted in technical requirements, design meetings and development of new software.• Assisted in unit testing, alpha testing and bug fixing of existing and new software.• Peer reviewed coworkers code.• Worked extensively with Microsoft Visual C++ and Microsoft SQL Server.

Provo, Ut, Us

• Designed and developed testing suites for the Novell Software Certification Kit.• Created and executed test plans.• Provided testing support for Novell LAN, WAN, Storage, Software, and Backup test kits.• Recreated, verified, and documented problems found in the software being tested.• Maintained lab equipment through hardware and software installation and updates as necessary.• Installed and maintained an internal local area network used to communicate between development workstations, lab workstations and lab servers.• Worked extensively with Netware, TCP/IP, and Windows 95/98/NT/2000.