• Provided analytical expertise to support in-house Bank Operations, Loan Services, Retail Marketing, Finance, Risk, and Credit teams in need of statistical data reporting via Cognos-based reporting software.• Analyzed business processes, assessed workflow opportunities, performed analysis in a variety of data warehouse systems.• Led presentations on process improvements regarding Business Analytics reports added to output folder queues. • Verified Business Analytics reports were automatically generated in DEPCON and Web Director folders on a daily basis and promptly communicated any issues with Fiserv support teams.• Performed advanced Excel functions within historical reports to extrapolate raw data into table format.• Researched and confirmed viability of Snowflake as an improved system for storing financial database records.• Updated documentation as Business Analytics Reports were added to the in-house queue.• Utilized Fiserv Navigator database management to ensure account data accuracy within reports.

• Aided MedStar Health and Martin Luther King Community Hospital call centers to improve efficiency of sending en masse phone calls for patient appointment reminders from 4 calls per minute to 400 calls per minute.• Performed SQL queries to compile statistical findings in the data that was stored in the mySQL production environment.• Developed View and Stored Procedure scripts that would perform monthly updates to relational databases.• Executed API tests in Postman to assure that stored voice call, voicemail, and text message scripts from the UAT environment are received based on the JSON data provided.• Modified scripts for voice and text messaging to patients, assuring excellent message quality.

• Supported the GIO/A3 and PAD teams under contract with the Office of Inspector General and Department of Health and Human Services.• Tested Power BI as an alternative to provide dashboard capabilities in the OIG Analytics Hub.• Built and executed Python scripts that retrieved AWS S3 data into the Power BI space.• Created a Python script that was a part of the Social Media UI Path bot for the GIO A3 automation Team.• Updated SAS code files that delivered Medicare and Medicaid Provider Profile Data Analytics Reports.• Tested Medicare and Medicaid Provider Profile reports under multiple virtual environments and updated sample documentation that met industry standards.• Performed monthly Known to Office of Investigations (OI) and Operations and Maintenance (O&M) reports that updated the list of NPIs that could be deemed suspicious of Medicare/Medicaid fraud.

• Founding team member and lead of the data analytics team that set multiple precedents and analytics SOPs within the company.• Developed data analytics application tools for airline runway safety supporting the Federal Aviation Administration and for staffing and overtime usage trends for the Air Traffic Controllers.• Developed Python, SQL, and R scripts that efficiently accrue, clean, and organize data sources from the web and Excel after each monthly update for runway safety.• Created interactive web applications in R and visualizations in Tableau to analyze data regarding flight operations and runway incursions.• Created technical documentations that included data cleaning processes and data visualization charts.• Effectively communicated with management to further their understanding of complex data analysis and visualizations.• Presented clear and concise Airline Runway Safety and AJT Staffing/Training projects in company-wide and client-led meetings.• Instructed and provided guidance to team members on how to create top quality visuals in mobile friendly applications. • Assisted social media team on how to present insightful data analytics content to Infina’s target audience via LinkedIn, Facebook, and Instagram.• Researched the latest data visualization applications such as Shiny Mobile, Plotly, and Google Data Studio to achieve air traffic analysis objectives for the client.• Improved the standard procedures for collecting, mining, and cleaning data for runway safety projects.• Analyzed reliability, validity, and accuracy of each data source for all data analytics projects utilizing Python/R data summarizing packages and Tableau charts.• Secured all privately owned data sources internally for Infina and externally for the client.

• Developed class lesson plans and delegate responsibilities and tasks to assistant instructors.• Demonstrated self-defense karate techniques for children ages 5-14 and adults.• Instructed and trained students on basic techniques and methods that improve individual skillset.• Planned an immediate change of plans to meet the benefits tailored for each student.• Pursued continual growth as a martial arts instructor at multiple events organized within and outside the karate association.

• Provided data analysis for an oil and natural gas database disruption model for the Department of Homeland Security that was being integrated into Tableau.• Developed Python scripts for reading databases, along with encrypting and decrypting secure data.• Performed monthly updates on crude oil production and geospatial data for several projects and multiple clients. • Created a data module execution timeline to establish output tables for analysis.• Executed advanced Excel tools for periodic data collection and other company-wide tasks.

• Wrote and published over 200 statistical research articles in sports for thehockeywriters.com, sbnation.com and personal website: dcsportsdork.com.• Edited my own completed work before publishing articles using Grammarly.• Completed articles ad hoc to maintain a routine regiment for company demands.• Created layouts and designs via Wordpress for each article to create legible work for readers.• Collected data from various sports analytics websites and created graphs and charts in Excel.• Partook in educational hockey statistics conferences across North America (Pittsburgh, Rochester (NY), Washington DC and Vancouver) and maintain connections with other entrepreneurs sharing similar interests.• Stayed current with the latest trends, analytical discoveries, and software (R, Python, Tableau).• Advertised work and personal websites through multiple sources of social media.

• Served as a member of an award-winning medical technology start-up responsible for creating newly developed continuous glucose monitors as a safer and more efficient alternative to the conventional fingerstick method.• Database assistant for 180-day feasibility study in the U.S. for the company’s continuous glucose monitor.• Developed the study protocol, data management plans, as well as study-wide process and procedure materials, schedules and reporting structures.• Developed and managed documentation for the post-approval study to test the sensor insertion and replacement feasibility for 400 diabetes patients across 30 medical sites.• Conducted clinical database and query management systems testing in preparation for study launch.• Configured hundreds of transmitters to the appropriate firmware and database collection settings, and iPods with the latest glucose measurement apps for study implementation.• Shipped necessary supplies to all medical sites for multiple studies around the world.• Completed data collection, developed and organized documentation and presentations on bi-monthly reports for the post-market clinical follow-up study.

• Served as a data manager of a major trauma and infectious disease outcomes study, which evaluated the care and wellness of deployed U.S. military personnel who experienced traumatic injuries during Operation Iraqi Freedom and Operation Enduring Freedom.• Served as a data manager for Acute Respiratory Illness, H1N1 Pandemic and HIV studies across military hospitals and army bases across the country.• Performed clinical data query resolution to provide data accuracy for assigned studies. • Captured and queried case report forms for assigned studies from military hospitals onto the electronic data collection systems ClinworX and ClinPlus.• Formatted and updated study Case Report Forms into user-friendly formats with Adobe Lifecycle.• Ensured the availability, accuracy, and integrity of research data for biostatisticians and study investigators.• Led and delegated tasks and entry assignments for a team of data entry technicians.• Coordinated data management needs and acted as main point of contact for research clinicians at seven United States military medical facilities domestically and internationally.• Managed study needs across multiple data analysis and coordination teams through the full study data lifecycle from protocol development to endpoint analysis.• Developed detailed documentation of query lists and data entry tracking using Excel.• Communicated with programmers and biostatisticians on research study business logic to confirm accuracy and increased timeliness of data availability.• Documented study processes and procedures on the company-wide intranet.• Organized agendas and courses of action to meet all deadlines for multiple projects.• Trained research clinicians via PowerPoint presentations when new versions of studies have been finalized.• Compliant with HIPAA regulations and good clinical practice techniques.

• Captured and queried case report forms for assigned studies from military hospitals onto the electronic data collection systems ClinworX and ClinPlus.• Instructed new data entry technicians on entry and filing basics.