Ben Madore's Location
Portland, Maine Metropolitan Area, United States, United States
Ben Madore's Contact Details
Ben Madore work email
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- Valid
Ben Madore personal email
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Ben Madore phone numbers
About Ben Madore
I am native New Englander. I've lived in Connecticut, Rhode Island, and Maine. I currently live in Saco, Maine and enjoy playing outside all year round. I am an avid volunteer with organizations in Maine and around the United States.
Ben Madore's Current Company Details
Nova Biomedical
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3 x Certified Salesforce & IT Professional
- Website:
- novabiomedical.com
- Employees:
- 1298
Ben Madore Work Experience Details
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Nova Biomedical
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It Architect - SalesforceAdvanced Instruments, Llc Sep 2023 - PresentNorwood, Ma, Us -
Director, Crm & Business SystemsFirework Feb 2023 - Jul 2023San Mateo, California, Us-Establish project management tools and processes-Reconfigure SalesLoft to increase email outreach and deliverability by 20%-Documenting and re-organizing sales tool platforms for better understanding and efficiency-Work with internal stakeholders and C-Suite to define projects and roadmap-Lead projects with various leaders and team members -
Sr. Manager, CrmFirework May 2022 - Feb 2023San Mateo, California, Us-Defined GTM processes for global sales teams and how to use sales systems in conjunction-Deployed data quality tools (Demand Tools) to reduce duplicate and bad data by 30%-Using dashboards to help the sales and customer success team to understand their book of business-Re-designed Salesforce user interface to reduce complexity and increase user efficiency-Instituted a Sales Ops ticketing system to reduce one-off requests and increase turn-around time by 60%-Reducing tech debt and eliminating un-used products and spend-Developed a team and outside consulting team to support the entire organization
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Senior Salesforce.Com Strategist (Sales & Revenue)Kicksaw Jun 2021 - May 2022Remote, Us-Leading projects with the use of Sales, Service, Field Service, and Community Clouds-Managing engagements for up to 6 different clients -Creating the overall strategy for the engagement and project-Diagramming workflow processes and writing up user requirements-Maintaining a healthy backlog of tasks and projects -Spearheading POD Delivery team to deliver projects on time and on budget -
Solution ArchitectThe Hunley Group, Llc Dec 2020 - May 2021Davidson, Nc, Us-Conducting Pre-Sales calls and creating SOWs-Deep-diving project sprint topics & creating process documentation and build / design requirements-Prioritizing workload Sr. & Jr. Business Analysts throughout different projects -Scripting design review process flows and user stories for client reviews-Constructing User Acceptance Testing criteria and testing scripts for internal/external testing teams-Leading projects with the use of Sales & Community Clouds -
Solution ArchitectMavens Jun 2019 - Nov 2020Chicago, Il, Us-Leading Health Cloud projects with the use of Marketing and Community Clouds-Outlining project requirements and overseeing configuration / code for all projects-Completing 4 multi-month projects on on-time and on budget-Scripting design review scenarios for client reviews -Constructing User Acceptance Testing workbooks and testing scripts for internal / external testing teams-Spearheading the use of GitHub and SDFX in conjunction with SDLC Models & Methodologies -Assisting in testing of various Salesforce-based products -
Salesforce.Com Product OwnerIdexx Bioanalytics Jan 2019 - Jun 2019Westbrook, Me, Us-Be the architect, developer, and administrator of a 0% code Salesforce Lightning instance-Deploy Service Cloud in Lighting to global customer service teams in less than three months-Train global sales, marketing, and ops teams in use of Salesforce and its various add-on tools-Expand the use of 3rd party data quality and Salesforce.com backup solutions-Oversee and maintain a data processing application for multiple revenue sources-Build dashboards and reports for the leadership team to drive team and business efficiencies-Gather requirements for various instance enhancements and lead projects to completion-Lead monthly steering committee meeting to gain business and platform alignment -
Salesforce.Com Business AnalystIdexx Bioanalytics Dec 2015 - Dec 2018Westbrook, Me, Us-Constructed a data processing application for multiple revenue sources and reduce upload time-Gathered requirements for various Salesforce instance enhancements and lead projects to completion-Designed new and improved existing weekly, monthly, and annual financial analyses -Re-designed and created new Salesforce objects that decreases data entry time and improved efficiency -Expanded and reconfigured over 1000 Salesforce Reports, Dashboards, and other business analytics-Trained international sales, marketing, and ops teams in use of Salesforce and various add-on tools-Be a global IT / Data Architect resource and project manager for the business unit-Advised Leadership team of Salesforce platform trends and technical best practices
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It ManagerCompetitive Energy Services Feb 2013 - Nov 2015Portland, Maine, Us-Developed an IT Department from 1 to 5 team members and oversee all HR functions -Led projects company-wide using AGILE project management methodology-Researched and implement a disaster recovery system for 85% less than industry comparable solution-Produced monthly and ad-hoc reports and business analyses for the entire company-Streamlined monthly payment processing time from 36 to 8 hours-Reduced phone and internet cost by 33%-Organized and create documentation for all IT-based operations and database structures-Spearheaded Salesforce.com implementation and integration program for entire company-Advised C-Level and Management Team on technology trends -
It ManagerGroup Marketshare Aug 2011 - Feb 2013-Administered and supervised quarterly submission process of over 50 data sources -Produced quarterly product database housing 15 million rows of data-Organized and facilitated new clients data submissions with 65% growth in business-Audited client data submissions quarterly-Gathered, managed, and executed on client requests for product enhancements-Converted 3 deployable desktop applications to 1 web-based application
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Systems Analyst / ProgrammerGroup Marketshare May 2005 - Aug 2011-Re-designed quarterly data submission process to increase efficiency by 80% -Engineered custom data analysis while using MS Office Suite for 15 clients-Developed new deployable desktop applications-Organized computer network for 10 individual computers and 3 servers-Maintained and deployed two different PBX phone systems -Developed and supported company-wide computer & server back-up operations
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Owner & It ConsultantMadore Consulting Apr 2006 - Sep 2011-Worked with small and large companies over 1,500 hours to design and create information systems-Planned and constructed computer networks and back-up procedures
Ben Madore Skills
Leadership
Management
Project Management
Databases
Data Analysis
Analysis
Database Design
Microsoft Office
Database Administration
Customer Service
Windows
Salesforce.com
Software Documentation
Network Administration
Business Analysis
Html
Access
Sql
Microsoft Sql Server
Microsoft Excel
It Management
Disaster Recovery
Project Planning
Insurance
Banking
It Operations
Data Mining
Data Entry
Network Design
Data Management
Virtualization
Vba
C#
Visual Basic
Oracle Sql
Sql Server
Mysql
Asp.net
Php
Excel
Wordpress
Vmware
Leadership Development
Software Consulting
Website Development
Ben Madore Education Details
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University Of MaineNew Media / Information Systems
Frequently Asked Questions about Ben Madore
What company does Ben Madore work for?
Ben Madore works for Nova Biomedical
What is Ben Madore's role at the current company?
Ben Madore's current role is 3 x Certified Salesforce & IT Professional.
What is Ben Madore's email address?
Ben Madore's email address is be****@****exx.com
What is Ben Madore's direct phone number?
Ben Madore's direct phone number is +120761*****
What schools did Ben Madore attend?
Ben Madore attended University Of Maine.
What are some of Ben Madore's interests?
Ben Madore has interest in Education.
What skills is Ben Madore known for?
Ben Madore has skills like Leadership, Management, Project Management, Databases, Data Analysis, Analysis, Database Design, Microsoft Office, Database Administration, Customer Service, Windows, Salesforce.com.
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