 Provide service for 2 Property Development and Rental businesses  Processing purchase and sales receipts  Use HSBC Business Internet Banking (BIB)  Create Monthly and Year End Profit and Loss Statements

• End to End Purchase and Sales Ledger Duties• Updating bank and Monthly Reconciliation• Preparing and Submitting Vat Return • Preparing and Running Year End• Journal Entries• Updating CRM• Financial Reporting• Submitting Pensions Data• Processing Expense Claims• Opening, Sorting and Filing Mail

 Processing booking requests from multiple sources Making amendments to bookings Working to deadlines Reporting information back to clients Reporting to seniors  Working on systems including Oracle and Excel

 Posting purchase invoices to Sage 50 Using Enterprise Resource Planning program (ERP) to Match and Batch Month end responsibilities including reconciling supplier account statements to Sage Chasing missing invoices and credit notes Querying discrepancies with suppliers

 Stock control and sales Managing stock locations, levels, rotation, taking and ordering Responsible for uploading new products and promotions to the computer Manage customer account transactions including sourcing, quotes and sales Responsible for invoicing, payments and returns Customer services support including product and DIY advice via the phone, face to face and online

 Setting up processes to improve customer service workflow Liaising with high profile clients to ensure client satisfaction Working with operations department with a view to improve customer service  Operating Warehouse Management Systems (WMS) Reporting to MD and Head of Business Development Managing conflicts between internal departments Programs used included Shopify, Metapack, SNAP