Ben Mcbride Email & Phone Number

Marshall, Tx, Us

Longview, Texas, United States

Oversaw the maintenance, regular updates, strategic implementation, and continual improvement of the network as well as the company’s security infrastructure by conducting thorough assessments, implementing cutting-edge technologies, seamlessly collaborating with cross-functional teams, and actively staying abreast of industry best practices which led to a finely tuned operational framework spanning two locations and 25+ buildings.Maintained the UNIFI wireless network system by assessing organizational needs, conducting thorough research for suitable solutions, and achieving seamless connectivity and enhanced network performance, resulting in time savings in diagnosing and troubleshooting problems.Led the overhaul of desktop computers across the company by devising a comprehensive transition strategy and overseeing implementation, ultimately achieving heightened operational efficiency with a modernized technological infrastructure.Provided comprehensive IT support by diligently taking on tasks related to user equipment (PCs, printers, scanners, copiers, servers, switches, etc.) as well as network and security equipment architecture which enhanced team members' focus and improved overall productivity.

Conducted a PCI DSS compliance assessment by thoroughly analyzing and evaluating the organization's security measures and protocols, implementing targeted improvements, and providing comprehensive training sessions for staff, resulting in a successful compliance certification.Completed a scoping workbook by conducting an in-depth analysis of the previous Report on Compliance (ROC), meticulously organizing pertinent data, and ultimately producing a refined and structured document which optimized efficiency within the organization’s compliance reporting processes.Evaluated and implemented the appropriate (SAQ) Self-Assessment questionnaire by collaborating with multiple teams, leading a dedicated team of Cyber Security Consultants in collecting essential data, and employing Information Request Lists (IRL) to streamlining the PCI DSS compliance validation process for specific regions which allowed the organization to simplify the assessment process quickly and accurately.Created comprehensive network and dataflow diagrams by requesting documentation, systematically analyzing system architecture, and employing visualization tools which enhanced the teams understanding of how data flows throughout the company.

Marshall Tx

Ensured high quality services and customer satisfaction by leading a team to properly install, maintain, and troubleshoot residential and commercial networks, alarms, audio/video, central vacuum, video surveillance, and complete automation systems which allowed the company to maintain a reputation of high-quality standards with customers.Ensured PCI DSS compliance by actively participating in the design, installation, and maintenance of security and surveillance systems which included employing industry best practices, conducting thorough risk assessments, and collaborating closely with cross-functional teams, ultimately fostering a secure environment for sensitive data and assets.