I manage a team of analysts, helping prioritize, guide, report, and respond to events within the NYS ITS network space. This involves analysis and generating RCA reports for technical and leadership audiences. I generated new process documentation, and revised existing documentation for currency. I oversee testing and reporting of subscriber agency user populations, and assisted with program development . During this time, the team grew by 600%, open event counts were reduced by 80%, new feeds were incorporated into regular monitoring, and automation was broadly implemented to improve triage and analysis.I participated in joint collaborations between NYC metropolitan and NYS organizations. I helped spearhead the initial establishment of an ongoing project through hiring, onboarding, training, and mentoring 36 analysts. I contributed to planning and execution of integration of personnel and operations with daily operations. I participated in tabletop exercises, and helped establish both long-term training and education processes for organizational growth and development.I led a NYS working group to establish a new Threat Intelligence section, helping develop the organizational charter, business use case, proof of concept working space, and initial process/technology suite.

I contributed to _Kobold Guide to Plots & Campaigns_, which won the 2017 Silver Ennie for Best Aid/Accessory. I was one of three primary authors for _Southlands_, which won the 2016 Silver Ennie for Best Setting. I was lead designer for _Streets of Zobeck_, writing material, coordinating multiple authors, and ensuring manuscripts were delivered on time. This book won the 2012 Gold Ennie for Best Adventure. I was developer for _Journeys into the West_, and developer/co-lead designer for _Midgard Tales_ and _Legends of Midgard_. I've written as a game designer on _Deep Magic_ (2014 Judge's Choice Ennie), _Tales of the Old Margreve_, _Tales of Zobeck_ collection (2009 Silver Ennie), and for _Kobold Quarterly_. I produced material within specified word count, according to a summary outline, and on time. I have completed and managed both solo and group projects ranging from 500 words to 80K words of original design, to development, to conversion, and including map roughs and art briefs. I've run playtesting for three $100K+ Kickstarter projects-- Tome of Beasts, Creature Codex, and Tales of the Old Margreve. I have organized and coordinated convention events for 10+ years, handling 50+ tables of events and associated volunteers.

I produce materials pertaining to Atlas Games' _Ars Magica, 5th Edition_ game system within specific word count and established deadlines. I assisted with editing, production, artistic coordination, and community research for all 22 current issues.

Advanced customer service and technical differential diagnosis. Perform corefile analysis, system performance analysis, Solaris issue resolution for customers through C/C++/Sparc/X86 Assembly analysis, troubleshooting, research, and collaborative discussion. Provide executive and technical summaries of issue resolution. Escalate issues to Sustaining technical resources as necessary. Extensive customer interaction in multiple geographic regions with wide skill levels.

I produce materials pertaining to Atlas Games' _Ars Magica, 5th Edition_ game system within specific word count and established deadlines. I compiled art descriptions, collaborated with peers. Projects include contributions to _Antagonists_, _ Faith and Flame: The Provencal Tribunal_, _Beyond Sand & Sea_, _Lands of the Nile_, and _Dies Irae_.

Perform corefile analysis, system performance analysis, Solaris issue resolution for customers through C&C++/Sparc&X86 Assembly analysis, troubleshooting, research, and collaborative discussion. Provide executive and technical summaries of issue resolution. Escalate issues to senior technical resources as necessary. Extensive customer interaction in multiple geographic regions and wide skill ranges.

I produced outlines and scripts with set deadlines and specified criteria. I interacted regularly to meet the producers' needs and to adjust to the limitations of the software and the concerns of associated partners. I created stories positively received by the community and viewed uniquely over 50,000 times in the first day, and 144,000 times in three days-- meeting viewing requirements in just over two days. Combined, all three episodes have been viewed by more than a million unique visitors.

CEO support, Network Security and Administration, Disaster Preparedness Planning, Quality Assurance Duties. Protocol and Public Affairs duties.

Network Security officer for 8000 user network, security audits, Fraud waste and abuse monitoring, traffic analysis, intrusion detection and incident response. Complete network audit and documentation.