Ben Jack Email & Phone Number

Sydney, NSW, AU

New York, United States

In the Consumer Loyalty services division, a leader of Mastercard’s B2B2C Rewards service and platform. Owner of the global digital roadmap encompassing 110+ regional/global banking & merchant customers in over 60+ markets. Technology owner of consumer & customer experience, scoring, ledger, APIs, billing & settlement. Set day-to-day priorities for 17.

Purchase, New York, USA

Owner of key strategic initiatives including consumer privacy, security, customer program management across the global B2B2C Loyalty product portfolio (e.g. Rewards, Offers & Card-Linked Services). A loyalty subject matter expert for client engagements and platform modernization. Led a team of Global Product Managers engaging with internal stakeholders.

Sydney, Australia

A loyalty leader in Mastercard's Data and Services division. Working closely with regional and global Rewards, Cardholder-Services and Personalized Offers teams to influence product strategy, road-maps and priorities. A loyalty subject matter expert for the Australian and New Zealand market. Leading a team of Market Product Managers to expand loyalty.

Lead for Redemption Services in Australia/New Zealand including the provision of loyalty planning, strategy and fulfilment across all kinds redemption types including virtual gift cards, travel, merchandise and in-store redemption.

Leading a team of 10 buyers and fulfilment specialists to source, procure and deliver all of the merchandise requirements for the Pinpoint organisation across rewards programs, online gift and department stores. My primary focus is to maximise brand exposure across the Pinpoint channels (>13M customer communications a year) and drive volume for our.

Responsible for one of the largest categories nationally (sales over $50M). Had full accountability & responsibility for purchasing, sales, gross profit, stock turn, ROI, marketing expenditure, capital expenditure and cash-flow.

Managed national purchases and marketing across large kitchen appliances, laundry appliances and cooking appliances (sales over $31M). Had full accountability & responsibility for sales, gross profit, stock turn, ROI, marketing expenditure, capital expenditure and cash-flow.

Managed the national purchasing and marketing for contemporary furniture, traditional furniture and home decorator. Instituted advanced reporting techniques at a Group General Manager level for marketing review and assessment.

Assisted the Buyer for bedding furniture and outdoor furniture. Managed the Sealy brandrelationship growing sales by over 40% year-on-year.Imported, launched and marketed Australia's most expensive bedding brand.