Ben Mojica, Alm Email & Phone Number

Boston, Massachusetts, United States

Oversee a growing and vibrant digital learning environment that enables and facilitates student-centered learning, fosters experiential learning activities, and implements digital resources that support the University’s strategic initiatives.• Spearheaded the strategic planning and successful migration of the University's Learning Management System, enhancing the digital learning environment and fostering experiential learning, directly supporting thousands of online and hybrid courses annually.• Led a multidisciplinary team of academic technologists, improving faculty development and student engagement through innovative use of AR/VR EdTech, which aligns with best practices in IT support and customer service strategies.• Managed vendor negotiations and IT governance initiatives, ensuring robust IT security compliance and effective resource allocation that increased operational efficiency and service delivery excellence.• Developed and implemented scalable technical support processes, optimizing team workflows and establishing key performance indicators (KPIs) for continuous improvement and excellence in customer service.

Boston, Massachusetts, United States

Returned to Harvard Medical School to assist with their transition to full online learning due to the pandemic. • Enhanced the education technology user experience for faculty, staff, and students by implementing strategic communication and training solutions, contributing to seamless transition to online learning.• Authored key knowledge base articles with Service Now and training materials, supporting critical technical issues resolution, and promoting best practices in cybersecurity and data privacy in compliance with FERPA.• Fostered collaborative relationships across departments and IT groups, ensuring alignment with university-wide IT strategy and advancing the integration of educational technologies like Canvas and Zoom.

Springfield, Massachusetts Area

Oversaw the Instructional Design and Media Services teams. Which included leading the efforts of faculty development, course design, emerging academic technologies, managing the Blackboard LMS, lecture capture, Panopto streaming services, Zoom administration, Knowledge Base Articles, video-on-demand resources, assessment management system, online readiness, and quality measurement tools.• Spearheaded the migration of learning management systems and student information systems, demonstrating strong project management and strategic planning skills.• Upgraded academic technology associated with online and in person teaching and learning, media production studios, VR studios, 3D maker spaces, and faculty technology labs via the Davis Educational Grant.• Cultivated and managed vendor relationships, assessing and integrating technology solutions to enhance teaching and learning.• Championed immersive learning experiences through innovative technology integration, including Virtual Reality for Physical Therapy as well as VR180° and VR360° Video.

Worcester, Ma Area

Led a team that managed all phases of academic technology design implementation and media production, including managing the Blackboard LMS, Kaltura and Echo 360 streaming services, Zoom administration, analyzing user needs, technology and curriculum design, review, programming and implementing information technology projects related to the University’s educational mission.• Led academic technology service delivery, aligning with strategic planning and operational excellence in educational technology services.• Collaborated across departments to develop and implement technology solutions that support the university's educational mission.• Directed the design and implementation of academic technology projects, including the pioneering use of VR180° and VR360° Video and VR for immersive learning, showcasing expertise in emerging technologies and educational innovation.

Greater Boston Area

Aided faculty, curriculum/course designers, and program administrators in identifying, analyzing, and developing effective course materials and activities for face-to-face and online courses; ensured that materials were dynamic with new technological developments and integrated appropriate pedagogy.• Led the strategic planning and rollout of Canvas LMS, facilitating cutting-edge educational strategies and technologies both online and in the classroom.• Collaborated with the Global and Continuing Education program at HMS, which combines online and live teaching in an interactive format, allowing participation from clinicians and scientists worldwide.• Collaborated with the learning spaces design team to develop multimodal classrooms of the future.

Greater Boston Area

Partnered with faculty to develop effective course materials and activities for face-to-face and online courses, as well as overseeing the attainment of all digital media and academic technology needs for course curriculum, online learning initiatives, and live events with global health presenters for both HMS and HSDM.• Directed staff, contract labor, and student labor activities. • Development, implementation and enforcement of policies and procedures regarding academic software and hardware, database access, copyright and license compliance, backups, system security, project plans, and status reports.• Developed blended learning courses employing the “flipping” pedagogical strategies via a Harvard Innovation grant.• Participated in education technology portion of the New England Commission of Higher Education (NECHE) accreditation review.• Supervised the development and support of all teaching and learning technology.• Designed the facilities for the Digital Implant Dentistry Lab with vendors, where implants are modeled with 3D software and printed onsite.

Master Of Liberal Arts (Alm) Information Technology, Digital Media & Instructional Design Concentration

This concentration focuses on the artistic, pedagogical, and technical aspects of designing and creating web-based and stand-alone.

Bachelor Of Arts, Visual Communication

The Visual Communication program at American InterContinental University is designed to educate and develop artistic and imaginative.