Ben Mojica, Alm Email & Phone Number

Boston, Massachusetts, United States

• Oversee a growing and vibrant digital learning environment that enables and facilitates student-centered learning, fosters experiential learning activities, and implements digital resources that support the.
• Spearheaded the strategic planning and successful migration of the University's Learning Management System, enhancing the digital learning environment and fostering experiential learning, directly supporting thousands.
• Led a multidisciplinary team of academic technologists, improving faculty development and student engagement through innovative use of AR/VR EdTech, which aligns with best practices in IT support and customer service.
• Managed vendor negotiations and IT governance initiatives, ensuring robust IT security compliance and effective resource allocation that increased operational efficiency and service delivery excellence.
• Developed and implemented scalable technical support processes, optimizing team workflows and establishing key performance indicators (KPIs) for continuous improvement and excellence in customer service.

Boston, Massachusetts, United States

• Returned to Harvard Medical School to assist with their transition to full online learning due to the pandemic.
• Enhanced the education technology user experience for faculty, staff, and students by implementing strategic communication and training solutions, contributing to seamless transition to online learning.
• Authored key knowledge base articles with Service Now and training materials, supporting critical technical issues resolution, and promoting best practices in cybersecurity and data privacy in compliance with FERPA.
• Fostered collaborative relationships across departments and IT groups, ensuring alignment with university-wide IT strategy and advancing the integration of educational technologies like Canvas and Zoom.

Springfield, Massachusetts Area

• Oversaw the Instructional Design and Media Services teams. Which included leading the efforts of faculty development, course design, emerging academic technologies, managing the Blackboard LMS, lecture capture, Panopto.
• Spearheaded the migration of learning management systems and student information systems, demonstrating strong project management and strategic planning skills.
• Upgraded academic technology associated with online and in person teaching and learning, media production studios, VR studios, 3D maker spaces, and faculty technology labs via the Davis Educational Grant.
• Cultivated and managed vendor relationships, assessing and integrating technology solutions to enhance teaching and learning.
• Championed immersive learning experiences through innovative technology integration, including Virtual Reality for Physical Therapy as well as VR180° and VR360° Video.

Worcester, MA Area

• Led a team that managed all phases of academic technology design implementation and media production, including managing the Blackboard LMS, Kaltura and Echo 360 streaming services, Zoom administration, analyzing user.
• Led academic technology service delivery, aligning with strategic planning and operational excellence in educational technology services.
• Collaborated across departments to develop and implement technology solutions that support the university's educational mission.
• Directed the design and implementation of academic technology projects, including the pioneering use of VR180° and VR360° Video and VR for immersive learning, showcasing expertise in emerging technologies and.

Greater Boston Area

• Aided faculty, curriculum/course designers, and program administrators in identifying, analyzing, and developing effective course materials and activities for face-to-face and online courses; ensured that materials.
• Led the strategic planning and rollout of Canvas LMS, facilitating cutting-edge educational strategies and technologies both online and in the classroom.
• Collaborated with the Global and Continuing Education program at HMS, which combines online and live teaching in an interactive format, allowing participation from clinicians and scientists worldwide.
• Collaborated with the learning spaces design team to develop multimodal classrooms of the future.

Greater Boston Area

• Partnered with faculty to develop effective course materials and activities for face-to-face and online courses, as well as overseeing the attainment of all digital media and academic technology needs for course.
• Directed staff, contract labor, and student labor activities.
• Development, implementation and enforcement of policies and procedures regarding academic software and hardware, database access, copyright and license compliance, backups, system security, project plans, and status.
• Developed blended learning courses employing the “flipping” pedagogical strategies via a Harvard Innovation grant.
• Participated in education technology portion of the New England Commission of Higher Education (NECHE) accreditation review.
• Supervised the development and support of all teaching and learning technology.

Master Of Liberal Arts (Alm) Information Technology, Digital Media & Instructional Design Concentration

This concentration focuses on the artistic, pedagogical, and technical aspects of designing and creating web-based and stand-alone.

Bachelor Of Arts, Visual Communication

The Visual Communication program at American InterContinental University is designed to educate and develop artistic and imaginative.