Benjamin Muller, Mba work email
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Energetic, entrepreneurial, and articulate business and technical professional with over 25 years of leadership experience in High-Tech, Financial Services, and Professional Services. Skilled, strategic thinking problem solver, effectively blending industry best practices with innovative and creative digital techniques. Proven track record of driving organizational change while adeptly and diplomatically engaging sponsors and senior executives. Anchored in strategy with a strong bias to action and personal accountability.KEY SKILLS● 25+ years of leadership experience in project delivery, org change, and technical implementations across State Government, High-Tech, Finance, and Professional Services.● 25+ years-experience building complex financial, analytical, pricing, and COGS models.● 20+ years-experience defining tools and systems requirements, including security, business process, usability, integration, reporting and analytics, and performance.● 10+ years directing business & financial systems, technical delivery, and reporting teams.● CxO and Sr. Executive Leadership in Rhythm of Business (Annual Planning, QBR, MBR) supported by performance and data analysis, OKRs and measures of success, strategic initiative reviews, and action planning.● Seasoned people manager and technology “player coach” who loves to get hands on and lead by example, developing team members through coaching, mentorship, and skilling.● Proven technical skills with tools such as AI prompt engineering, ADO, Excel, SQL Server, Visio, and Power BI building AI solutions, analytics, business intelligence, financial models, reporting, data warehouse, and business scorecards, KPIs, and OKRs.● Communicate effectively through both written and verbal communication with over 1,000 hours of public speaking in front of audiences from 10 to 10,000.
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Sr. Project ManagerFalcon Inc.Sherwood, Or, Us -
Sr. Program Manager - ContractIsg: Integrated Solutions Group Sep 2023 - PresentOlympia , Washington, UsLeading an organizational transformation program to develop, prioritize, and execute on a renewed vision for the Department of Services for the Blind (DSB) Vocational Rehabilitation services to better equip and support people with visual disabilities to gain and retain meaningful employment. -
Sr. Program Manager - ContractIsg: Integrated Solutions Group Apr 2023 - Aug 2023Olympia , Washington, UsLeading a cross-department and multi-organizational program team on behalf of the Secretary and Deputy Secretary of Washington Department of Corrections. -
PrincipalDeltav Pro Llc Mar 2023 - PresentEnergy > Changes > Velocity.We energize your organization with agile strategic planning & execution, data-driven analytics and AI, and transformative digital capabilities. -
Director, Business Strategy ProgramsMicrosoft Nov 2021 - Apr 2023Redmond, Washington, Us● Prepare, lead, and take actions within CVP and Sr. Executive Rhythm of Business reviews for relevant strategic initiatives.● Creation, framing, and governance of Strategic Initiatives and Programs achieving Microsoft's Connected Customer Experience business strategy including developing business cases articulating business value aligned to industry trends and Microsoft's strategic direction.● Lead cross-organizational program teams focused on transforming the experience for our customers across Microsoft, through complex program execution, change management, and landing to our field roles including investments to accelerate customer innovation and value.● Definition, tracking, and governance of Objectives and Key Results (OKRs) for organizational and initiative performance in support of Sr. Executive Leaders. -
Director Of Business ProgramsMicrosoft Jul 2020 - Nov 2021Redmond, Washington, Us● Led design of customer-centric Customer Success Planning and Consumption Execution components of the Microsoft Customer Engagement Methodology; the global customer value-creation standard for all Microsoft Sales, Account Management, and Customer Success roles.● Partner with Software Engineering to define, refine, and validate requirements supporting new business design.● Prepare, lead, and take actions within executive CVP Rhythm of Business reviews for relevant strategic initiatives.● Collaborated with user research and customer experience teams and vendors; led collaborative vision setting, solution design, and experience design workshops.● Co-created and delivered strategic account consumption planning workshops to the top 100 strategic enterprise account teams (Account Executives, Technology Strategist, Customer Success, Cloud Architect) in the US helping them build actionable plans to create business value for their customers. -
Delivery Design LeadMicrosoft Dec 2014 - Jun 2020Redmond, Washington, Us● Led the design and implementation of Microsoft's Unified Support Delivery Methodology, evolving the enterprise architecture to achieve Microsoft's new strategic direction articulated in clear, actionable business process for Technical Account Managers globally.● Led implementation with agile product management methodology using Aha! and Azure DevOps.● Partnered with Finance to build and adapt global financial models for COGS, capacity, and revenue based on design.● Led the development, pilot, and early deliveries of the Methodology Academy, which was delivered globally to 3,000 Technical Account Managers to ensure the field organization's operational readiness. -
Sr. Technical Account ManagerMicrosoft May 2012 - Dec 2014Redmond, Washington, UsGrew Premier Support with client management in Technology, Automotive, Utilities, Financial Services, and Education, consistently achieving high customer satisfaction, retention, and revenue growth with Cloud & Productivity services. -
InstructorPortland Community College Sep 1999 - May 2014Portland, Or, UsOver the years I have taught Computers In Business; XHTML, Marketing, MySQL, VBScript, and Active Server Pages. I enjoy teaching in person and online. -
Practice Manager - Business Intelligence & ProductivityCsg Pro Dec 2006 - May 2012Lake Oswego, Oregon, UsDirected a professional services team through agile technical delivery of Cloud and On-Premises Enterprise Data Warehouse & Business Intelligence applications, Productivity solutions, and custom Line-of-Business systems.● Built a new BI & Collaboration consulting services practice in a challenging competitive environment into a majority of CSG Pro's Revenue and Sales Pipeline.● Client management, practice service offerings design, and execution of Go-To-Market campaigns, proposal development, and RFP responses in partnership with Sales & Marketing.● Drove business development as a Microsoft Partner through 30+ events. -
Business Systems ManagerGenesis Financial Solutions Mar 2003 - Nov 2006Beaverton, Oregon, UsDirected a team of hardworking software engineers to innovate, design, develop, and manage a portfolio of business-critical applications resulting in significant value creation for the financial services start up with growth from $15 to $60 million in annual revenue.● Loan application auto-decision and origination website, web services, and customer service user interfaces with PCI compliance.● Complex data processing engine to ingest and onboard millions of customer records, as well as credit bureau and vendor demographic data.● SQL Server and Analysis Services data warehouse and analytical data marts for business reporting and insights for leaders. -
Financial Systems ManagerVesta Jun 2001 - Sep 2002Lake Oswego, Oregon, Us● Developed innovative analytical and client management capabilities for organizational leaders.● Significantly improved the value of deployed contact management technology by optimizing contact routing and staff scheduling, resulting in increased profitability per contact. -
Business AnalystWells Fargo 1996 - 2001San Francisco, California, Us
Benjamin Muller, Mba Skills
Benjamin Muller, Mba Education Details
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Portland State University - School Of BusinessGeneral -
Portland State University - School Of BusinessMarketing
Frequently Asked Questions about Benjamin Muller, Mba
What company does Benjamin Muller, Mba work for?
Benjamin Muller, Mba works for Falcon Inc.
What is Benjamin Muller, Mba's role at the current company?
Benjamin Muller, Mba's current role is Sr. Project Manager.
What is Benjamin Muller, Mba's email address?
Benjamin Muller, Mba's email address is be****@****pcc.edu
What is Benjamin Muller, Mba's direct phone number?
Benjamin Muller, Mba's direct phone number is +197172*****
What schools did Benjamin Muller, Mba attend?
Benjamin Muller, Mba attended Portland State University - School Of Business, Portland State University - School Of Business.
What skills is Benjamin Muller, Mba known for?
Benjamin Muller, Mba has skills like Leadership, It Strategy, High Tech Industry, Sql Server, Engineering Management, Data Warehousing, Public Speaking, Sharepoint, Objectives And Key Results, Customer Success, Executive Level Communication, Ssis.
Who are Benjamin Muller, Mba's colleagues?
Benjamin Muller, Mba's colleagues are Joel Andrade, Marina Cadreche, Psy.d., Jill Stewart, Corey Brawner, Ph.d., Cchp, Dion Gibbs, Patrick T Depalo, Jr, Christopher Fallon.
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