Benn Sievewright Email & Phone Number

Locally Managed IT Services You Can TrustInformation Technology is a critical component of any modern business. As a Managed Service Provider (MSP), Bennview IT can help your organisation every step of the way. Delivering secure, reliable, cost-effective IT solutions across Aberdeen City & Shire

Westhill, Scotland, United Kingdom

Aberdeen, United Kingdom

Design and implement Azure Infrastructures/Virtual Desktops, ensuring system are secure and protected against unauthorised access and security practices are in place on all networks and accounts. Managing and supporting the helpdesk team, whilst evaluating performance. Ensuring customer service is timely and accurate on a daily basis, while being the.

Working as the Azure product specialist, I have been planning and implementing infrastructure upgrades from old onsite system into Azure. During a client’s redesign, I have managed to reduce their servers from 15 to 10 globally across 17 sites. Internally I implemented an asset management and ticketing solution. The asset management system has reduced the.

Remote

Providing remote support and customer service on supported applications and platforms. Troubleshoot and resolve problems escalated from 1st and 2nd line teams, advising on appropriate action to be undertaken. Liaise with software and hardware vendors, service partners and third party companies to obtain information if necessary, to resolve technical.

Aberdeen, United Kingdom

Based within a Client’s site, responsible for providing day to day support, to 258 members of staff across six sites. I had to receive, log, prioritise and resolve any Service Desk alerts/calls made by internal and external customers. Manage and maintain the telephony and network connections across all sites. Responsible for communicating with any.

Aberdeen, United Kingdom

Giving advice to potential recruits about the recruitment process, types of jobs on offer and what they entail, fitness standards, medical and interview requirements. Inputting new recruit’s information into a database, which logs where they are in their joining process and what job preference they have chosen. Took on the task of setting up the career.

Aberdeen, United Kingdom

IT support engineer, during an extended leave period. Responsible for the installation and maintenance of client IT equipment including printers, scanners, workstations and mobile phones. Providing support to customers by using remote access technologies, telephone and also by visiting their sites, also providing 1st/2nd line support to clients via email.

Falkland Islands

Resposible for maintaining the message distribution center services throughout the Falkland Islands. Ensuring all twelve of the out-stations has received proper message distribution capability. Dealing with various server outages which consisted of power failures to the loss of connectivity between the Falkland Islands and London which led to the.

Mine Countermeasure Squadron One, Crew Five

With a new Defence Information Infrastrucure being rolled out across the armed forces, I am now trained as a military service provider. Directly responsible for installing and maintaining the system. Primary objectives: support the system through preventative and reactive maintenance of hardwareSupport the system through maintenance and monitoring of the.

Mine Countermeasure Squadron One, Crew Five

Responsible for setting up and closing down checks of all communication equipment within the main communications office. Manning the office when the ship is at sea and closed up at defense watches while conducting mine hunting operations going into a six hour on six off shift with colleague. Solely responsible for the maintenance and upkeep of the ships IT.

HMS York

• Responsible for setting up and maintain HF,UHF and VHF data and voice communications to the command.
• Working as part of a small team or under own initiative to rectify system defects and problems, Liaising with shore side assistance as required.
• Working shift patterns to maintain a round the clock watch on HF and UHF data and voice circuits. Providing 24/7 satellite communication for use of internet and email connectivity.

Responsible for preparing meat in a laid down procedure, ensuring wastage was as minimal as possible. Weighing out meat and the production of burgers and sausages. Ensure all fridges, worktops and flooring were kept to a high standard of cleanliness, complying with all health, sanitation, and legal regulations.

Introduction To Computing Support, Computer And Information Sciences And Support Services

Attended Aberdeen College beginning an IT qualification that, would lead me to a HND in computer science.

Education record