• Twenty + years’ experience as Hospitality Professional in Hotels, Restaurants and Resorts, including Luxury Boutique Resorts• Manage diverse environments including Hotels, Pubs, Bistros/Cafes and full restaurant teams • Workplace Trainer & Developer• Cocktail Professional – Implemented Cocktail Lists and Training• Worked as a Chef (Not Qualified). Capable within kitchen operations and cooking • Impeccable service skills - Fine Dining, Silver Service &… Show more • Twenty + years’ experience as Hospitality Professional in Hotels, Restaurants and Resorts, including Luxury Boutique Resorts• Manage diverse environments including Hotels, Pubs, Bistros/Cafes and full restaurant teams • Workplace Trainer & Developer• Cocktail Professional – Implemented Cocktail Lists and Training• Worked as a Chef (Not Qualified). Capable within kitchen operations and cooking • Impeccable service skills - Fine Dining, Silver Service & Sommelier• Proficient communicator and people manager• Ability to deliver high quality of Guest Service• Excellent time management and organisational skills• Calm demeanour and professional management style• Dedicated Show less

High profitability on beverage sales across all brands within the company.Commitment & compliance with Australian legislation & best RSA practiceStandards & procedures regarding beverage operations are developed, evolved, implemented, followedDevelop effective wine & beverage programs for all brandsAll Winelist development, implementations / Buying, CostingSupplier business negotiations, cost analysisCommercial Supplier Contacts – written & executedExecute… Show more High profitability on beverage sales across all brands within the company.Commitment & compliance with Australian legislation & best RSA practiceStandards & procedures regarding beverage operations are developed, evolved, implemented, followedDevelop effective wine & beverage programs for all brandsAll Winelist development, implementations / Buying, CostingSupplier business negotiations, cost analysisCommercial Supplier Contacts – written & executedExecute Rebates for the GroupTraining – Beverage & Wine Masterclasses Influence, develop Restaurant Managers & beverage teamsCreate & execute marketing strategies with marketing teams / suppliers Show less

Develop & lead the Wine & Beverage Program for Taxi Kitchen / Transport Bar / Transit Rooftop Bar. Build a successful winelist for the local & tourist market alike. Train and develop a professional Wine Team.Awarded '2 Glass' Rating - 3 years running. Costing / Implementation / Training & Education / Service Standards / Supplier & Business Strategy.

• Account Management – responsible for 200 plus accounts• Responsible for managing and maintaining existing clients• Cold calling and canvassing• Management and representation of forty Domestic & International brands• Implemented and executed new wine lists for restaurants to assist in maximising sales• Implemented business plans for key customers to assist them in achieving sales targets. This included staff training, Master Classes, promotions and winery trips for staff… Show more • Account Management – responsible for 200 plus accounts• Responsible for managing and maintaining existing clients• Cold calling and canvassing• Management and representation of forty Domestic & International brands• Implemented and executed new wine lists for restaurants to assist in maximising sales• Implemented business plans for key customers to assist them in achieving sales targets. This included staff training, Master Classes, promotions and winery trips for staff incentives • Utilised research and prospecting abilities to maximise sales• Maintained call cycles • Conducted tastings and Master Classes• Implemented and conducted wine classes for industry teams for restaurants and cafes• Organised and coordinated industry events • Involved in promotions and brand planning Show less

• Executed all sales targets and percentage growth for the month.• Maintained all visual merchandising, stock control and maintenance.• Trained staff including wine tastings, stock control and customer service. • Induction of new staff • Developed and executed Master Classes for corporate clients• Provided all relevant information for wine products including tasting notes, costs and availability• Organised corporate functions on behalf of corporate clients with special… Show more • Executed all sales targets and percentage growth for the month.• Maintained all visual merchandising, stock control and maintenance.• Trained staff including wine tastings, stock control and customer service. • Induction of new staff • Developed and executed Master Classes for corporate clients• Provided all relevant information for wine products including tasting notes, costs and availability• Organised corporate functions on behalf of corporate clients with special deals and special guest speakers including wine makers• Utilised strong background in critical evaluation of wines; i.e. part of the “National Tasting Panel, Fine Wine”• Conducted fortnightly tasting with the Fine Wine Management Team to taste, discuss and judge what wines could and should be a part of the National Fine Wine Department for Dan Murphy’s. • Utilised sales and communication skills to service Corporate, Retail and Restaurant sectors Show less