Managed the overall Information Technology infrastructure involving overseeing the in-house server, configuring network rules, establishing security policies, and configuring windows active directory and group policies.Managed ICT assets for all employees from asset sourcing, raising purchase orders, configuring devices and deployment.Managed 3CX cloud phone system to suit the business' needs.Managed the EDI integration project.Provided level 1 and 2 technical support to all in-house staff.Coordinated with different vendors for software licenses and hardware purchases.Researched new ICT hardware for growing business needs.

Built an ecommerce web app for B2B online ordering system.Maintained and developed additional functionalities to the webs app.Acquired feedback from customers and tweaked user interface to enhance customer interaction.Built an intranet web app from ground up with live dashboard featuring daily sales figures and general analysis.Automated generation of reports for daily, weekly, monthly, quarterly, and yearly review.Created customised reports on the intranet web app for various use cases.Created business analysis models for the director to review sales history and business progress.

Troubleshooted the web app slowness issue by rewriting queries. Added custom styling to the website to incorporate mobile responsiveness.Performed user testing with several customers for feedback on the usage of the web app.

Taught Computer Programming to students of grade 5 to 9.Followed syllabus as prescribed by the Central Board of Secondary Education.Scheduled internal tests for students and moderated exam papers.Conducted workshops and trained students for inter-school competitions.

Maintained the ICT asset database.Recorded movement of assets and provided the required authorisation.Coordinated with vendors for purchasing of new ICT hardware.Organised responsible disposing of old hardware and degaussing of hard disk drives.