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Bennett Bennett Email & Phone Number

Belonging, Culture, and Services at Mashgin Inc. Former Apple and Educator. at Mashgin
Location: San Francisco Bay Area, United States, United States 7 work roles 2 schools
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Belonging, Culture, and Services at Mashgin Inc. Former Apple and Educator.
Location
San Francisco Bay Area, United States, United States

Who is Bennett Bennett? Overview

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Bennett Bennett is listed as Belonging, Culture, and Services at Mashgin Inc. Former Apple and Educator. at Mashgin, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Bennett Bennett.

Bennett Bennett previously worked as Vice President of People and Global Services at Mashgin and Director of Customer Success and Deployment at Mashgin. Bennett Bennett holds Master Of Music, Choral Conducting from Louisiana State University.

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Email format at Mashgin

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Mashgin

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About Bennett Bennett

Strong drive for results demonstrated through the improvement of store-wide metrics. Elevated ability to work with higher management to offer various business perspectives. Passion for creating an environment that is the best place to shop, learn, and grow all while delivering a world class customer experience. Fosters a culture of self-development and continued learning by establishing enriching peer relationships. Known for creating and implementing trainings that develop team members and students alike, inspiring and providing skill sets so that they may do their life's best work.

Current workplace

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Mashgin
Mashgin
Belonging, Culture, and Services at Mashgin Inc. Former Apple and Educator.
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7 roles

Bennett Bennett work experience

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Vice President Of People And Global Services

Current

Palo Alto, California, US

Jan 2023 - Present

Director Of Customer Success And Deployment

Palo Alto, California, US

- Building a world class customer service experience through both remote and local team - within 2 weeks lowered the first response rate from 36 hours to 45 mins.- Identify areas of opportunity to continue customer success- Built a customer experience team that focused on operator driven feedback to influence physical and software product development.

Apr 2019 - Feb 2023

Service And Support Manager

Cupertino, California, US

-Identified lost hours of access for Genius Bar as I transitioned into a new location - showing the importance of getting rid of system blockers, cross training within the store, and evaluating white space vs. session duration to maximize external customer options for repair-Identified and coached to repair opportunities -decreasing customer's time without.

Jan 2018 - Apr 2019

Learning And Development Manager

Cupertino, California, US

-Lead the Today at Apple launch with the Houston/Louisiana market - being a resource for other leaders to drive attendance and create team buy-in-Lead Same-Day booked vs Delivered Sessions amongst Market Team 4 -Gained total store buy-in by supplying an experience to help perceived wait time amongst Support customers awaiting assistance-Developed and.

Aug 2016 - Dec 2017

Lead Genius

Cupertino, California, US

-Developed a Genius Bar Ranker which tracked not only Net Promoter metrics, but also Session Totals, Session Duration, and Business Intros to allow easier coaching and graphing of individual performance-Developed an Empathy Workshop to raise awareness amongst the Genius Bar around lack of Empathy and ensure that the vision and purpose was executed.

Dec 2015 - Aug 2016

In-Store Guest Trainer

Cupertino, California, US

Create a culture of learning and knowledge that passionately engages both the external and internal customer. Responsible for carrying out the training process in store.

Aug 2014 - Dec 2015

Genius Admin

Cupertino, California, US

Repair relationships with customers by establishing the flow of the repair strategy based off of business needs and best practices. Ensure that the Family Room team has all necessary supplies, tools, and up to date resources to be the most effective at enriching the lives of our customers daily. Observe the current trends of products and warranty statuses.

Jul 2010 - Aug 2014
2 education records

Bennett Bennett education

Master Of Music, Choral Conducting

Louisiana State University

Bachelor'S Degree, Music Teacher Education

Mississippi College
FAQ

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What company does Bennett Bennett work for?

Bennett Bennett works for Mashgin.

What is Bennett Bennett's role at Mashgin?

Bennett Bennett is listed as Belonging, Culture, and Services at Mashgin Inc. Former Apple and Educator. at Mashgin.

Where is Bennett Bennett based?

Bennett Bennett is based in San Francisco Bay Area, United States, United States while working with Mashgin.

What companies has Bennett Bennett worked for?

Bennett Bennett has worked for Mashgin and Apple.

How can I contact Bennett Bennett?

You can use AeroLeads to view verified contact signals for Bennett Bennett at Mashgin, including work email, phone, and LinkedIn data when available.

What schools did Bennett Bennett attend?

Bennett Bennett holds Master Of Music, Choral Conducting from Louisiana State University.

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