Bennett Paul Email & Phone Number

Fleet Place London Ec4M 7Rb

PM the delivery of Major UK and Global Customers Transport for London (650 sites) Doncasters (70 sites), Close Brothers (250 sites), GFK (200 sites etc) regions covered EMEA,US, ASIAPAC, South America.PM the delivery of MPLS solutions encompassing VPN,VOIP,Internet,Data,Voice,Managed Security,Wavelengths,Dark Fibre,Gigabit,Fast Ethernet,Frame Relay,ATM,ADSL,ISDNBudget management for multi-million pound revenue generating project rollouts.Monitoring and directing resource workloads / queues / setting thresholds with a view to the successful delivery of customer servicesMonitoring various technologies for the benefits and efficiency for use in delivery.Identifying delivery failures, recommending and implementing the appropriate process changesProviding process enhanced documentation for service delivery/project rollouts (PID, communications plan, migration plan, project plan, etc) and ensuring the designs are properly documented and are reusable for future projects.Assisting in the creation of company business processes (delivery presentation templates/documents).Providing workshop training (covering products MPLS/VPN/ solutions and the delivery & implementation processes) for internal departments (delivery, sales, network design etc)Chairing executive customer meetings (weekly/monthly) and managing customer expectationsVendor management for numerous global providers (BT/Colt/DTag/Verizon/NTT/Siemens etc)

London, United Kingdom

To deliver expedited/escalated orders to high profile customers and work under very aggressive deadlines. Technology VOIP, VPN, Direct Internet, voice, ethernet, Fast ethernet, Gigabit, wavelengths and Dark Fibre products.

London, United Kingdom

Managing a team of 15 engineers providing 24 hour support for a host of customers in the Financial Markets , Cantor Fitzgerald, Barings, Duetche Bank, Bear Sterns, Garbans etc.

A' Level English, Maths, Biology, Sociology, History

Education record