mygreek.us - Helping fraternities and sororities save money on dues collection and financial management.

- Designing and implementing RESTful API endpoints using NodeJS and ExpressJS- Implementing front-end components using Vue, Vuetify, and TypeScript- Critiquing and enhancing backend performance in MS SQL

-Answered customer questions and resolved issues in a timely and professional manner-Built strong relationships with customers, leading to repeat business-Kept up to date on product knowledge and changes, in order to better assist customers-Worked well under pressure and handled difficult customer situations calmly and effectively

- Overseeing the alumni outreach program of over 600+ alumni- Working to maintain relationships with alumni and keep them involved with the fraternity- Organizing alumni events and reunions- Created a LinkedIn group for the undergraduate chapter and its alumni

- Overseeing the alumni outreach program of over 600+ alumni- Working to maintain relationships with alumni and keep them involved with the fraternity- Organizing alumni events and reunions

- Oversaw internal relations, risk management, and scholarship operations- Served as Chief Justice of the chapter's Judicial Board- Coordinated with other fraternity officers to plan events- Created new initiatives to increase fraternity involvement on campus- Worked closely with the president to ensure the smooth running of the fraternity

- Created and implemented curriculum to educate new members on leadership, scholarship, fellowship, and service- Lead team of new member educators in charge of onboarding new members- Served as a mentor and resource for new members throughout their first semester- Assisted in the planning and execution of new member retreats and events

- Developed custom business applications using Microsoft Power Apps and Power Automate for a variety of clients across various business groups- Worked with clients to scope out their business needs and requirements and then created custom solutions to meet those needs- Provided support and troubleshooting for the Microsoft Power Platform- Developed and presented a custom solution for utilizing OpenAI with no-code tools

Worked with the technical training team to provide a platform for employees, support vendors, channel partners, and customers to train on products.Worked with the following:-Open Studio for Talend Big Data-Java, created user interfaces and was able to use the knowledge to diagnose issues in Talend-Single-Sign-On (SSO), SAML 2.0-Node.js, Vue.js, Express-SQL Databases, Queries, Stored Procedures-HTML 5, JavaScript, CSS, Bootstrap-Learning Management Systems-Agile developmentUsed the Node.js environment to run a back end using Express and a front end using Vue.js. Created a RESTful API using MySQL as a database and used the API to structure and design a website that allows for internal training for employees, support vendors, channel partners, and customers.

Worked with the technical training team to provide a platform for employees, support vendors, channel partners, and customers (7700+ users) to learn about and train on various products and courses in general.Created a web page to let people see their current training.Worked with the following:-SQL Statements-Relational SQL Table Mapping-Drupal 7-JavaScript-Sorting with JavaScript-Filters with JavaScript-JSON-PHP-HTML 5-CSS-JSON and JavaScript integration-Quill JS (WYSIWYG editor)-BootStrap-UX/UI Development-Microsoft Excel