Bev Bennett Email & Phone Number

London, Gb

Enfield

Hackney

G4S 2012 Training Centre, Rokeby School, Pitchford Street, Stratford London E15

Meeting and greeting participants, (trainees, students) including VIPs, in a professional manner.Directing participants to their designated course roomsDealing with queries efficiently and having the can do attitude to find out and deliver the correct responsesAnswering, assisting and directing all incoming telephone calls and enquiriesEnsuring that all messages are delivered promptly and accuratelyLiaising and assisting in other areas and other team membersRescheduling participant course dates as and when required Any other duties as directed by the Facilities ManagerSigning and accepting deliveries to siteUpdating the inventory management system where applicableKeeping the Reception area tidy and presentable at all times

Short term contract

Processing incoming ordersManaging data within appropriate databases - primarily Remedy Management of IMAC groups inboxesReporting, providing detailed updates on a weekly basis on the status of service requestsProviding technical documents for internal and external customers Client liaison

Primarily dealing with our largest client 'Reuters', we provide network connectivity to the Finance IndustryCo-ordination of Reuters Services and system infrastructure as a provider and client within Customer Service DeliveryProcessing orders for the provision, cessation and relocation of Radianz/Reuters services whilst adhering to procedures, lead-times and technical requirementsProviding regular accurate reports both internally and externallyLiaising with business and other departments to facilitate project needs as well as constant interaction with the in-house engineers to accommodate and achieve successful completion in relation to specific lead-times.Liaising with client point of contact maintaining high levels of communication throughout the order.

Single point of contact for COLT Elite blue chip clients Monitor & proactively manage customer ordersLiaising and working with both the sales account managers and clients to provide outstanding customer services Service support - co-ordination of customer orders, queries and managing service provisionProvide a single point of contact for receipt and processing of all orders, ensuring sufficient information has been supplied with every orderLiaising with the customer, internal departments and sales team to obtain information where appropriateProvide accurate and timely feedback on order rejection and progression to the customer account and support teamsEnsure all engineering activity and completion of job close down procedures is adhered toBe the first line of escalation for my dedicated blue chip clientsBuild effective relationships with key internal teamsProvide an all round award winning level of customer Service.

Company document production Relaying business informationMicrofiche readingTelephone and client liaisonWord processing and data input

Operating a switchboard and Ward ClerkMeeting and greeting clients, customer liaison, filing

Maternity cover for six months)Responsibilities: Booking patient's appointmentsUsing PAS (Patient Admin System) Filing and printing prescriptionsOperating switchboard

Collection and delivery of mail from members of the public, private companies, post offices and letter boxes within the SW area of London.

Taking control of a section of the kitchen (e.g. sauce, larder, veg) Ordering food stockCatering for clients with special requirementsWorking under the Head Chef when special functions occurred

Cooking a variety of meats and fish to order Order of food stock and training of new recruits

Working under the head chef and basically learning the trade.

Education record

English; Mathematics, French And History

Two O Levels - Biology, Food and Nutrition Four CSEs

Education record