- Strategically transformed the Global Crisis Management Program, increasing the resiliency of the company by re-structuring the response system, acquiring new resource and capabilities, integration of regional crisis teams around the globe, and maximizing the use of emerging technologies.- Reduced risk to the enterprise by justifying, acquiring resources, and building a team dedicated to proactive situational intelligence, risk alerting, and quick response to events. The team reduced the time of response to incidents and events, improved the business awareness of risk, and drove value of the crisis management program. - Successfully negotiated multi-year contracts, leading to in savings with technology vendors. Demonstrated the positive relationships, influence, analytical, and decision-making skills in the process of finalizing deals.

- As the enterprise Incident Commander, I demonstrated leadership, professionalism, confidence, and problem-solving to senior executives, cross-functional enterprise crisis management team, and business stakeholders responding to over 400 complex events annually. This included response to COVID-19 pandemic , major natural disasters, cybersecurity, and physical security events. - Managed an incredible team of high-performing individuals that administered the crisis management program and the technology for the Enterprise Resilience Department. Demonstrated the ability to lead and develop others, conflict management, performance, and inspire others to achieve success. - Led the integration of the company's enterprise resiliency management system, by providing exceptional project leadership, effectively communicating with with multiple internal and external stakeholders, and management of the budget. The system manages business continuity, crisis management, disaster recovery, and emergency response plans for the enterprise- Developed and delivered crisis management trainings and exercises to various levels of stakeholders, including senior leadership; ensuring roles, responsibilities, and the incident management process were understood for fast and effective response to events and crisis. Facilitated lessons learned from exercises and real-world events, driving remediation to ensure improved response to future events.

-Demonstrated exceptional organizational and planning skills to assist the Saint Paul Emergency Management Program in achieving full accreditation from the Emergency Management Accreditation Program (EMAP).

- Manages the company’s crisis response training & exercise program, developing risk-based exercises that lead to valuable improvements in plans, policies, and procedures- Leads during major crisis, managing the company's cross-functional crisis management team to respond to and recover from significant business disruptions

- Supervises operations within the Corporate Command Center (C3), Target's 24x7 Global Security Operations Center (GSOC). The team prepares Target's business for potential disruption, in a crisis C3 leads crisis response.

- Communicated with federal, state, local, tribal officials on status of Homeland Security Exercise Evaluation Program (HSEEP) into National Exercise System (NEXS)