Head Of Service Department
CurrentI lead an international team which plans and executes service and maintenance for playgrounds worldwide. It is an exciting, challenging and rewarding time as the company is growing rapidly. Key Achievements• With the acquisition of other companies, I have developed new policies and routines with regards to service delivery within the group.• Established using “Service Contracts” as a marketing and sales tool to increase revenue throughout the group.• Negotiated contracts with interactive activity suppliers• Organized an efficient database of product manuals, instructions and troubleshooting guides.• Wrote a new program for calculating time needed by technicians to complete service orders
Mar 2023 - Present
