Benn Tinker Email & Phone Number

Wellingborough, Gb

Northampton, United Kingdom

Reporting into the Planning Manager, coordinating the successful and efficient running of the Strategic Planning team. My core objective is to maintain a comprehensive level of support for all break/fix contracts including the production of detailed stock plans and the provision of spares required to fulfil them.Key responsibilities, skills and achievements –• Successfully managing one of Daisy’s biggest customer accounts opening new avenues of business.• Re-engineered customer facing stock reports into a concise and easy to view format.• Cemented a homogenous partnership with external planning teams, studying usage trends and seasonal fluctuations to ensure an ongoing cost-effective strategy.• Raise purchase orders, manage suppliers and repair agents on behalf of the customer.• Accurately supported the transition of 14000 customer parts into Daisy ownership.• Resolve escalations in a timely manner putting in measures to minimize the chance of a reoccurrence. • Support implementation meetings and take leadership of monthly reviews.• Proficient knowledge of Microsoft Office Packages including - Excel, Word, Visio and Outlook.• Currently self-teaching VBA and macro implementation to automate reporting.

Northampton, United Kingdom

Reporting directly to the Head of Delivery, I was site lead for the National Distribution Centre in Northampton operating a 24/7 logistics solution for 68,000 products. Supported by a team of 50 employees from the Goods In, Goods out, Workshop, Specialist Services and Stock Inventory departments.Key responsibilities and achievements –• Stepped forward to provide stability in the Warehouse after two months without clear leadership or direction instantly boosting morale and productivity.• Working with courier and 3PL companies to ensure products all shipped and arrive on time. • Planned and executed the annual wall to wall stock take without incident.• Championed Health & Safety with best working practices for a safer working environment.• Expedited the transfer of slow moving products into deep storage freeing premium locations.• Guided the Perpetual Inventory team to uphold the integrity of all stock holding locations across the UK.• Designed a warehouse tour, inviting internal and external visitors to experience the warehouse culture and dedication required to deliver a quality service. Receiving positive feedback from customers. • Encouraged suppliers and partners to attend monthly performance reviews to better our relationships.• Introduced daily and weekly team meetings to monitor progress and exceed predefined goals.• Joined the Culture Committee raising awareness about the Daisy values and promoting employee events.

Northampton, United Kingdom

Reporting to the Head of Logistics, managing both the Specialist Services and Internal Workshop teams. I successfully delivered a bespoke provision for all work streams that fell outside of BAU while having the functionality to triage / repair products internally managing overall expenditure. Responsible for 5 people. Key responsibilities and achievements –• Enforce PCI security standards for the entire asset tracked P2PE solution.• Reviewed and rolled-out critical improvements in the method for recording serial tracked products.• Motivated team leads to re-visit and update quality controlled process documentation.• Set clear targets within the workshop to increase productivity and cost efficiency.• Encouraged monthly team meetings guided by reports and KPI’s to track progression and offer feedback.Phoenix IT - Technical Sourcing Planner / Team Leader 2009 to 2016Key responsibilities and achievements -• Promoted a right first time and attitude of excellence through empowerment and knowledge sharing.• Solved a gap in the engineer process for chargeable events capturing £2 million in additional revenue.• Managing the escalation lifecycle and call time performance of the team.• Chair morning briefings, set up work for the day ahead and discuss any issues. • Responsible for 6 people. Managed coaching, holiday, sickness and appraisals.Phoenix IT - Sourcing Aug 2005 to 2009Key responsibilities -• Controlled negotiations to secure the best price available for reactive purchases. Mainly UK suppliers. • Targeted to spend no more than £1500 shipping per day. Approximately 20-40 orders per day. • Desktops, servers, network equipment, printers and retail equipment.• Made critical decisions based on SLA, location and customer requirements.• Ensuring customers are up to date on ETAs, PODs and that lead times are within the threshold. • Re-engineered the process for internal workshop to order repair components driving efficiency.

Northampton, United Kingdom

Key responsibilities -• Structured development and training of employees expanding their product knowledge.• Ownership and creation of accurate staff and holiday rotas.• Inventory management, cash handling and daily banking duties.

Northampton, United Kingdom

Responsibilities* Supporting the manager with the running of the store* Managing a small team of sales employees* Resolving customer queries and complaints* Stock processing and inventory management* Cash handling and banking duties