Operations-Facilitate branch training,information distribution and coordinate monthly meetings with partners.Claims and settlements management- Follow and ensure daily settlements by member banks,reconcile and verify all transaction reports from respective offices.Customer service- Collate,review,monitor and manage customer suggestions,compliments and complaints regarding the channels and improve on service standards.Manage in bound and out bound calls and emails queries professionally.Reports-Analyze business operations,trends ,costs,revenue,financial commitments and obligations to project future revenue and expenses and give recommendations.
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Operations OfficerPosta Jan 2015 - PresentNairobi HqPAYMENT SERVICES-AGENCY BANKING Operations-Facilitate branch training,information distribution and coordinate monthly meetings with partners.Claims and settlements management- Follow and ensure daily settlements by member banks,reconcile and verify all transaction reports from respective offices.Customer service- Collate,review,monitor and manage customer suggestions,compliments and complaints regarding the channels and improve on service standards.Manage in bound and out bound calls and emails queries professionally.Reports-Analyze business operations,trends ,costs,revenue,financial commitments and obligations to project future revenue and expenses and give recommendations. -
Operations OfficerPostal Corporation Of Kenya Oct 2007 - PresentNairobi Hq -
Management TraineePosta Aug 2014 - Jan 2015Nairobi HqPAYMENT SERVICES-AGENCY BANKING OFFICER
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Postal OfficerPosta Oct 2007 - Aug 2014Nairobi
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Postal OfficerPosta Oct 2007 - Aug 2014Nairobi
Benny Lorii Skills
Benny Lorii Education Details
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The University Of NairibiBusiness Administration, Management And Operations -
Kenya Methodist University2Nd Class Honors - Upper Division
Frequently Asked Questions about Benny Lorii
What company does Benny Lorii work for?
Benny Lorii works for Posta
What is Benny Lorii's role at the current company?
Benny Lorii's current role is OPERATIONS OFFICER.
What schools did Benny Lorii attend?
Benny Lorii attended The University Of Nairibi, Kenya Methodist University.
What skills is Benny Lorii known for?
Benny Lorii has skills like Marketing Strategy, Marketing, Customer Service, Microsoft Excel, Strategic Planning, Social Media Marketing, Market Research, New Business Development, Advertising, Leadership, Event Management, Marketing Communications.
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