Benny Zhou Email and Phone Number

• Specialised support to maintain quality management platforms and processes.• Conduct Clinical Investigation quality controls checks on study documentation in electronic Trial Master Files system to assist Clinical Quality and Compliance Managers in the execution of Quality Assurance and Quality Control Activities.• Conduct Quality Management System (QMS) administration activities to assist in the maintenance and execution of QMS processes and documentation for the Global Clinical and Medical Affairs department.

• Perform Manufacturing tasks in line with work instructions, procedures, and the QMS.• Set up, maintain, operate and monitor production equipment/machines in line with work instructions, procedures & equipment care sheets.• Strong micro assembly skills, with the use of microscope to perform complex operations.• Comply with required gowning procedures or the purpose of product safety and adhering to QMS requirements.

The Culture Media Production Unit (CMPU) is a unit within Genea Biomedx that focus on the production of medium to supply the process of In Vitro Fertilisation (IVF) in clinics around the world.My key responsibilities include:• Follow established standard operating procedures and instructions to perform activities in specialised laminar flow cabinet (ISO Class 5) and cleanroom (ISO class 7).• Regular maintenance procedures of daily, weekly, monthly, and quarterly to ensure cleanroom compliance. Understanding preventive procedures, equipment maintenance, and wardrobe guidelines for cleanliness control.• Provide support to manufacturing operation to ensure continuous flow of product to maintain production output per established schedule.• Maintain a good documentation practice to ensure the reliability and integrity of data and information in the production cycle.

Hot Dollar is a discounted retail store at Roselands Shopping Centre. The store contains over 3000 products - art supplies, party supplies, glassware, kitchenware, stationary, confectionery, and souvenir. My responsibilities include:• Actively engaging in conversations with customers in a sincere manner. • Provide knowledge about products and suggestions on current offers and purchases.• Building relationships with customers to increase likelihood of repeat business.• Open and close cash registers, receive and process cash and credit payments, as well as provide change and receipt.• Maintained a clean work and customer friendly environment inside and outside the store.• Resolve customer complaints in a proactive manner.