Benny stands tall as a seasoned sales and customer experience maestro, with a remarkable journey spanning over 16 years in the vibrant realm of SaaS. As the Sales Director for Bigin, Zoho's bespoke CRM solution tailored for small businesses and budding startups, Benny is the driving force behind turning potential prospects into devoted advocates.His voyage is adorned with diverse roles, where he's been the cornerstone of customer triumphs, the bridge linking resellers, and the catalyst empowering implementation partners to soar to new heights with Zoho's suite of solutions.Going beyond his illustrious tenure, Benny assumes the mantle of a strategic Head of Business Management, navigating the ever-shifting terrain of information technology and services with finesse. Armed with a formidable array of skills encompassing Customer Relationship Management (CRM), IT Service Management, and the intricacies of Software as a Service (SaaS), he's not just a leader but a visionary carving pathway to unparalleled business success.In the intricate choreography of pre-sales, Benny emerges as a virtuoso, seamlessly blending client needs with innovative solutions, and laying the groundwork for enduring partnerships. His expertise transcends mere deal closures, delving deep into nurturing lasting relationships, where each interaction becomes a stepping stone towards mutual growth and prosperity. Benny is also delving into the realm of strategic partnerships, forging alliances with councils, chambers, and startup hubs. This endeavour is not just about expanding business horizons but also about fostering collaborative ecosystems that nurture innovation and entrepreneurial spirit. By joining hands with these influential entities, Benny is paving the way for synergistic growth, where shared visions converge to create a thriving landscape for small businesses and startups to flourish.Beyond the boardroom, Benny is a public speaker, a cyclist traversing paths of change, a marathon runner racing towards societal betterment, a social activist championing causes, and a traveller exploring the vast tapestry of life.
Listed skills include Pre Sales, Saas, Lead Generation, Account Management, and 14 others.