IT professional with over 20 years of experience in SaaS applications, systems, and network administration focused on implementing business applications and new technologies. I am responsible for IT Infrastructure, AV systems, VoIP systems, mobile devices, business applications, IT budget + Vendor management, and asset procurement process. I am adept at fostering a collaborative work environment, transforming mediocrity into excellence with a management style that is demanding but fair, focused on learning and career progression while mentoring team members and coaching end-users.During my career, I have led teams through the successful delivery of various company-wide IT projects. Below are a few examples:- Migrated IT operations to new facilities with minimal downtime- Managed Projects to upgrade Network and Server Infrastructures and secured their integrity- Led project lifecycle for the deployment of new Applications and trained staff- Deployed Service desks and primary POC for all IT-related employee inquiries- Develop cross-team functional employee onboarding workflows- Deployed compliant RBAC workflows- Successfully participated in Audit efforts (Financial, SOC2, PCI)If you’re interested in working with someone who positively transforms the IT environment while fostering positive stakeholder relationships, you can reach me via email: bennybravo@pm.me Specialties: IT Initiatives | Environment Development | Budget Management | IT Operations Management | Performance Improvement | Security and Compliance | Forward-Thinking IT Solutions | Team Leadership | Coaching | Infrastructure Management | Disaster Recovery | Customer Service Excellence | Vendor Management | Negotiations Benny Bravo
Listed skills include Troubleshooting, Networking, Technical Support, Servers, and 56 others.
