On a vocational basis, organise, design and conduct training programs for members of the Institute and training classes for non banking members including, but not limited to, mediators of the Financial Dispute Resolution Centre, Hong Kong.

Offered strategic perspective, thought leadership and executive education to corporations in the areas of business model transformation, strategic information management, big data strategy, change management, enterprise data management and strategic operations management.

One of the founders of a Data Quality Management function within the Bank Group. The set up comprised of a governance structure, a set of business strategies and management policies and a function team to transform the technology capabilities, business processes and people competencies for superior management of data quality.

Standard Chartered Bank management recognised a sound knowledge based management capability is key to differentiate the Bank from competitors in its market. The establishment of Business Intelligence Units at both the countries and the Head Office level represents a key cornerstone in achieving this vision. The then Customer Information Department was transformed into a Group Business Intelligence Unit with department objectives instituted to embark on the journey. Being a key member of the then Customer Information Department, Benny managed to interleave his role into the new organization with job objectives realigned accordingly.