Benoit Chabernaud Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Netherlands

Operation team point of contact.Help members of my team:-In a technical way (script sharing, procedure sharing, co-work action/investigation, complex flows reminders)-In an organizational way (prioritization and best practice usage)Escalation point of contact for support items when my colleagues require technical help.Backup my team members if input workload is too high.Team planning and task dispatch based upon input request, Operation team backlogs and company prioritization.Organizing team sprints within Azure DevOps Boards.

Amsterdam, North Holland, Netherlands

Azure resource deployment, maintenance and monitoring:-Azure Web app and Azure app service plan-Azure Front Door-Application Insights and Azure Log Analytics-Azure Alerts-Azure SQL-Azure Storage Accounts-Azure Kubernetes Services-Azure Service BusAzure DevOps. Build and release pipelines: creation, maintenance and execution. Azure DevOps Boards.Support to customer:actioning investigation from every levels.While investigating complex investigation, I can be able to:-Run multiple T-SQL queries joining multiple tables or iteration counting for example.-Investigate complex flows. Replicate API calls made by live applications to replicate issues.-Usage of Kusto queries.-Writing down new documentation (or update existing ones) for my partners based upon what has been discovered.-Implement (or suggest to) new alerts, monitoring scripts or app recommendation change to avoid similar issue from happening again.Microsoft server OnPrem:Dell servers. End to end application infrastructure setup and management via PowerShell scripting.Hyper-V Cluster setup and management.

Région De Paris, France

• Project: moving physical production servers (reflection about impacts, downtime and network change)• Project: virtualization process of physical servers (analysis and actions)• Project: change of an main Domain Controller• Maintaining and troubleshooting VMware VSphere• Maintaining and troubleshooting McAfee ePolicy Orchestrator• Maintaining and troubleshooting MS Exchange 2010• Processing MS Exchange requests from the Helpdesk• Dealing with last-level incidents• Preparation of the new physical servers• Creating and setting up Hyper-V or VMware VMTechnical environment:Windows server 2000/2003/2008R2/2012R2, MS Office, Active Directory 2008, GPO, SCVMM, SCCM, Exchange, VMware V-Sphere, Hyper-V, HP servers, Dell servers, Linux Debian

Région De Paris, France

• Building Virtual Machines: analysis and creation. work with chief project • Reading Architecture files, reflections around infrastructures and firewall rules.• Project Manager for a migration of application servers• Using and creation of scripts• Using of the deploying softwares with Altiris and Satellite• Cloning using V2V or P2V methods via VMware converter tool• Configuration and management of Linux servers using Shell commands.Technical environment:Windows server 2003/2008R2/2012R2, MS Office, Active Directory 2008, SCVMM, VMware V-Sphere, Hyper-V - Linux RedHat (6.3/5.5)

Région De Paris, France

• Built architecture projects (analysis and implementation)• Created WSUS infrastructure (2 sites, GPO creation, server configuring, workstation troubleshooting)• Worked on a project of a standardized software IT assets Audit of the software IT assets / creating a reference list Created Masters for workstations Created scripts to automate installation/uninstallation of software remotely Created a self-service portal to enable users to install software by themselves• Supervisory control of Windows servers : monitoring and troubleshooting of CPU and data overload using: Nagios and Centreon• Managed inventory (created it and produced software statistics) using: OCS and GLPI• Backup / Restore on tapes using: NetworkerTechnical environment:Active Directory 2003 and 2008R2, DNS, GPO, Batch Scripting, File sharing, Exchange, Networker (backup/restore), VMware V-sphere, Hyper-V, OCS inventory and GLPI (IT asset), Nagios and Centreon (system and network monitoring), WAIK Windows 7 and Windows 8.1 (creation of Masters pour the client computers), Clonezilla (local backup and restore)

Région De Paris, France

• Administrated systems: managed Active directory objects, joined workstations to domain, DHCP, DNS, created incoming users accounts and mail boxes.• Maintained and troubleshot Windows XP/Win 7/Win 8, migrated workstation to Windows 7 and 8, resolved network disruption.• Created Scripts: created a set of batchs to automate as much tasks as possible (e.g: Install/Uninstall, Drivers update, Collecting SN remotely for the inventory, remotely modification of the registry, etc.), used PowerShell commands and PowerShell ISE (e.g.: query the AD to inventory O.S. and their S.P.)• WSUS: Migrated update tool from Windows UPDATE to a local WSUS server• Computer maintenance and troubleshooting: from Windows XP to Windows 8: O.S., softwares, network troubleshoot, Removed viruses and spywares.• Migration: Migrated client computers from XP to Windows 7.• Inventory of the IT assets• Written operating methods for Helpdesk techniciansTechnical environment:Active Directory 2008R2, File sharing, Batch and PowerShell scripting, OS Migration, troubleshoot of Windows and office, remote control with Bomgar, IT asset management, hardware diagnosis, configuring VoIP phones.

Saint Gildas Des Bois - Loire-Atlantique - France

I created a business with a friend in 2004 as joint manager. It is situated in west of FranceNow, the company is twenty years old and continue to grow.Annual sales in 2012: 267 K€• Led of a company: Sat goals, brought forward projects, organized tasks, management of an employee• Sold computing hardware: management of a point of sale, customer’s relations, implementation of selling points and discounts, trade negotiation with supplier, stock management.• Maintained professional IT infrastructures: followed up IT asset’s agreement of local professionals et government.• Repaired software and hardware: Hardware and Software diagnosis and repairs, PC assembling, recovery of deleted files, removal of spywares and virus.• Gave computer lessons: organized lessons for individuals and professionals. Gained approval for professional learning sessions.

"Network Expert" Classes Microsoft Windows 2000

Activities and Societies: Installing, configuring and troubleshooting Windows 2000 Server and Professional 5 months classes : Installing.

B.T.S : 2 Years Technical Degree: Professional Sales Qualification

High School, Diploma : Bac Stt Action Et Communication Commerciales