Benoit Gaudreau Email & Phone Number

700 Montreal Rd. Ottawa

● Designed dynamic Forms utilizing LiveCycle Designer ES● Developed forms compliant to applicable legislations, standards and regulations (e.g. Official Languages, ATIP (pour Access to Information and Privacy Act), Federal Identity Program (FIP), Common Look and Feel (CLF)2.0, Web Content Accessibility Guidelines (WCAG)2.0, ISO standards. ● Adding automatic functions and scripted macros for added functionality using Javascript.● Publishing new forms on the internal and external websites● Samples available upon request

30 Rue Victoria, Gatineau, Qc J8X 0B3

● Assist in rolling out servers to Electoral Districts and satellite sites for the 42nd General Election● Support remote staff during rollout● Support and resolve tier 2 problems relating to site backups, printer problems; Public Folders on Windows 2012 R2 via RDP, Terminal services● Troubleshoot and resolve Backup failures on Acronis● Troubleshoot and resolve Sierra wireless modem problems ● Prepared site disaster recovery options● Researched media usage and components based off multiple rotation scenarios● Tested documentation in lab environment prior to going live. ● Administered McAfee Antivirus at the server level● Created InfoPath forms.● Support printer connection issues and paper jams.

200 Kent St. Ottawa

● Designed dynamic Forms utilizing LiveCycle Designer 8.2 ES● Developed forms compliant to applicable legislations, standards and regulations (e.g. Official Languages, ATIP (pour Access to Information and Privacy Act), Federal Identity Program (FIP), Common Look and Feel (CLF)2.0, Web Content Accessibility Guidelines (WCAG)2.0, ISO standards. Inserted automatic functions and scripted macros for added functionality using Javascript.● Publishing new forms on the internal and external websites● Samples available upon request.

● Assist in rolling out servers to Electoral Districts and satellite sites for the 41st General Election● Support remote staff during rollout● Support and resolve tier 2 problems relating to site backups, printer problems; Public Folders on Windows 2003 R2 via RDP● Troubleshoot and resolve Backup failures on Acronis● Troubleshoot and resolve Raven X failover problems ● Prepared site disaster recovery options● Researched media usage and components based off multiple rotation scenarios● Tested documentation in lab environment prior to going live. ● Administered McAfee Antivirus at the server level● Created InfoPath forms.● Support Windows Wyse Terminal Clients resolving connectivity and application execution issues.

● Support and resolve tier 2 problems relating to site backups, printer problems, network connectivity issues.● Administered McAfee EPO console and Antivirus at the server level.● Administered Blackberry enterprise server and Blackberry administration server.● Support remote staff across Canada● Tested documentation in lab environment prior to going live.

200 Portage Prom, Gatineau, Quebec

On site desktop support, Re-imaging and setup new laptops.

Providing support for Blackberry, Outlook, Active Sync, Office Communicator and Exchange.Administered Blackberry enterprise server.Administered Microsoft Exchange server

200 Portage Prom, Gatineau, Quebec

Converting and design of dynamic forms from lotus Word Pro to Adobe LiveCycle Designer 8.2 ES.Developed forms compliant to applicable legislations, standards and regulations (e.g. Official Languages, ATIP (pour Access to Information and Privacy Act), Federal Identity Program (FIP), Common Look and Feel (CLF), Accessibility, ISO standards. Inserted automatic functions and scripted macros for added functionality into forms and ease of use.Samples available upon request.

340 Laurier Ave, Ottawa On, K1A 0P9

Converting forms from Microsoft word to Adobe LiveCycle Designer 8 and design of new forms.Developed forms compliant to applicable legislations, standards and regulations (e.g. Official Languages, ATIP (pour Access to Information and Privacy Act), Federal Identity Program (FIP), Common Look and Feel (CLF), Accessibility, ISO standards. Inserted automatic functions and scripted macros for added functionality into forms and ease of use.

200 Kent St Ottawa, On K1A 0M1

Converting forms from Adobe Designer 5 to Adobe LiveCycle Designer 8.1 ES and design of new forms.Developed forms compliant to applicable legislations, standards and regulations (e.g. Official Languages, ATIP (pour Access to Information and Privacy Act), Federal Identity Program (FIP), Common Look and Feel (CLF), Accessibility, ISO standards. Inserted automatic functions and scripted macros for added functionality into forms and ease of use.Samples available upon request.

240 Bank St Ottawa, On K2P 1W9

Setup/update of user accounts in the various systems, resetting of passwords, network printer set-up and troubleshooting.Experience in support one or more of the following: enterprise servers; client server; storage devices and systems; personal computers; hardware and software; or databases administration