Benoit Giroux Email & Phone Number

Broomfield, Co, Us

Broomfield, Co, Us

Broomfield, Colorado, United States

My primary tasks include responsibility for increasing marketshare for all ADVA products, including Ethernet, Optical, ALM, uCPE, and Network Synchronization.

Greater Denver Area

Telecommunications professional with thirty-three years’ experience in sales, sales engineering, program management, systems engineering and field work. Recognized ability to initiate, build, and retain client relationships at all levels. Team builder and team player with excellent communication skills. Excellent managerial and leadership skills. Highly effective communicator with proven ability to communicate with all levels of personnel from top executive management to technical staff. Demonstrated ability to handle multiple assignments. Highly effective planning and organizational skills with demonstrated ability to meet project objectives. Strong leadership skills with a proven ability to get the job done and deliver on time. Skilled in strategic planning; setting priorities; responding positively to demanding situations; flexible and adaptable to changing environments and emergency situations. Strong work ethic with excellent interpersonal skills. Recipient of multiple recognition awards for achievement over the years.

Greater Denver Area

● The Wireline Service leader is the primary interface between various internal teams and the functional groups within the customer’s organizations that have responsibilities for the introduction of Huawei solutions in their network. Not only do I have service sales responsibilities for the wireline business unit, I also have project responsibilities for major customer delivery projects. Activities include but are not limited to; Service Sales Business Development, Contract Negotiations, Opportunity Management, Pipeline Management, Financial responsibilities to meet gross profit margin commitments, Hardware and Software Certifications, Field Trials, Product / Project Delivery management, Oversight of Operational and Maintenance delivery metrics per contractual requirements.

Greater Denver Area

● The main role of the Account Service & Delivery Program Director (ASD) is to ensure customer satisfaction through exceptional delivery of Professional Services as specified in the Service Level Agreements (SLA) with Huawei’s customers. The ASD will be the primary customer interface with respect to all service delivery metrics. The ASD will be the main interface between various internal teams and the functional groups within the customer’s organizations. These responsibilities include and are not limited to: manage Warranty and Service contracts, ensure that all services are delivered according to contractual commitments, and provide feedback into the various support organizations regarding delivery performance. Manage vendor scorecard, report and help resolve shortfalls.