Benoit Lachance Email & Phone Number

With over 25 years of comprehensive experience in the automotive industry, I am excited about the opportunity to leverage my expertise to drive aftersales excellence and contribute to your success.In my current role as the Canadian Program Headquarter Manager for Epsilon, I am successfully supporting dealers and OEMs marketing initiatives utilizing innovative technology and consumer data to drive sales and service ROI. I have a proven track record of effectively managing inside sales teams, providing them with the tools and training needed to achieve their objectives while ensuring overall performance targets are met. My experience in financial analysis and reporting has allowed me to identify opportunities for operational improvements and implement strategies to maximize profitability.I am particularly drawn to a position which focus on fostering superior ownership experiences for customers while yielding profitable operations. My proficiency in conflict resolution and team building, combined with my ability to achieve key performance indicators, positions me as a strong candidate in attaining KPI targets and implementing aftersales programs, policies, and procedures.Furthermore, my bilingual proficiency in English and French, along with my strong interpersonal skills, will enable me to effectively communicate in Quebec province and contribute to the collaborative achievement of common KPIs.

• 

  Ellis Business College

  International Business