- E-Commerce P&L Ownership > 150 M€- Owner of the Group Digital Transformation and Digital Roadmap: Omnichannel D2C, E-Retail, CRM, Digital Upskilling, Tech Solutions. Management of a Cross-Functional Team- B2B Digital Acceleration with our main Distributors- Creation and Execution of a global D2C Platform (15 E-Boutiques, 5 Boutiques) on Shopify- Creation of new Global Digital Capabilities: CRM, Customer Care, Digital Media, Data Analyst- Set up of a Global Digital Performance Dashboard shared with Comex- Animation of the Global Digital Community (50 people): Training, Events, Workshops, Sharings…

E-Commerce Supply Chain Strategy- Distribution Channel Strategy Evaluation (Direct, Marketplace 1P/3P, Social Platforms...)- Operating Model Structuration (Global, Regional, Local)- Capabilities Assessment & Partnership ContractualisationEngagement into an Intrapreneurship Program- Solution Creation to improve Consumer Satisfaction, E-Commerce Sustainability and Profitability- Agile Framework Set-Up- Lead of the Team to victory ! (E-Business, Digital, Data Science, IT)

Global Omnichannel Program Management (OMS)- Top Management Acculturation to Omnichannel Business benefits- Global Requirement Definition with Digital, Retail, Finance, IT- End-To-End Consumer Journeys Definition (E-Com / Retail)- Business Case and Project Plan Creation

Global Customer Care Project Management- Best Practices Definition for Order to Cash Flows (B2B, E-Com, Retail)- Performance Definition and MonitoringGlobal Customer Care Animation- Definition and Animation of Global Training Tracks- Customer Care Community Animation

Order To Cash Cycle Operational Management- Customer Order Management, Prioritization & Execution- Business Operations Management with Sales, Marketing, Supply, Finance- Team ManagementCustomer Care Transformation to a Business Driver- Development of Customer Collaboration and Customer Centricity- Construction of a Profitable Growth and Sustainable Partnership with our CustomersPosition based between Paris, Dubai, Cairo.

Global Implementation of SAP Solution – Sales & Logistics- Americas : USA, Brazil, Argentina- Asia Pacific : India, Hong-Kong, Taiwan, Australia / New Zealand- EMEA: Poland, Baltic Countries, HungaryCollaboration to the Creation of Group Solutions- Point of Sales Application for Retail- B2B / B2C Applications

Implementation of SAP Global Solution – Sales & Accounting- Project Management (Business Case, Definition of Roles & Responsibilities / Milestones /Deliverables, Resource and Budget Follow-Up)- Implementation of Sales Flows and their integration with Finance & Controlling- Change Management and User Training.