Benoit Leroux Email & Phone Number

Montreal, Qc, Ca

Dollard-Des-Ormeaux

Management and coordination of the Quebec technicians team. / Gestion et coordination de l'équipe des techniciens du Québec.

Lachine, Qc

Business development of major customers (new and existing) to bring them to become a ''Signature customer''. Basically, customers with a value-added partnership on the global offer of Levitt Safety.

Kirkland, Qc

Products Manager - Reliability (2014-2015)Inside Sales Application Specialist (2012-2014)Key achievements : Significantly increased product reliability business from 2012 to 2015. Increased a line of complimentary products from $ 20k to $ 700k per year. Development of online systems sales from no sales in 2012 to 35+ systems in 2015. Development of wireless transmitter sales from selling a few units in 2012 to 25+ units in 2015. Significantly increased business development of reliability products into several well knowncustomers in mining, pulp & paper and oil & gas industries. Demonstrated the relevance of several products on their operations (cost reduction), as well as predictive maintenance (ROI). Guest speaker in 2013 for the CMVA - Canadian Machinery Vibration Association. Establishment of a simplified price list and part numbers in order to be more efficient and competitive on the market. Promoted actively reliability products to external vendors (multiple presentations and Lunch & Learns) as well as development of marketing materials.

With the Area Sales Managers, developed new customers and solidified customer relationships, handled and analysed customer requests, and worked with Field Application Engineers and/or Product Line Managers to generate proposals. Followed-up and coordinated orders with the production department. As a senior ISR, coordinated the global demo pool, approved all Instrumentations quotes worldwide and supported other ISRs.

Handled and analyzed customer requests, performed technical research and proceeded with calibration or repair quotes. Ensured proper follow-ups, informed our customers on the status of their instruments and provides whatever technical information was needed. Ensured both retention and strengthening of customer relationships, developed new customers and negotiated contract and service agreements. Also maintained up-to-date price lists and customer databases, ensured proper participation at trade shows and prepared the right marketing documents. Key achievements :* Development and management of more than 500 national customers.* Tangible increase of gross margin profits* Management of the technical team (±15 technicians) on behalf of the Calibration Lab Manager.* Creation and set-up of a coherent price list and a customer’s database.* Development and presentation of marketing documents.* Creation of structured document forms and of uniform sale procedures.* Installation and conclusion of written agreements with important customers* Active participation in the 5S and Kaizen realized in the department.

Retention and strengthening of customer relationships, development of new customers and negotiation of contract and service agreements. Moreover, assisted the Inside Sales Representative with follow-up of quotes and proposals. Finally, maintained an up-to-date customer database and proposed products and services of the other company divisions.

Key achievements:* Supervision of 3 Application Engineers. (1999-2000)* Creation, development and setting-up of the Canadian Inside Sales department.* Increased revenue from 100K$ to more than 12M$ over a period of 5 years.* Closed more than eight (8) rental/lease agreement with major customers. (2001-2004)* Appointed to help Account Managers of other areas in North America in order to develop total agreements with ‘’Fortune 500’’ customers.* Creation and implementation of a unique rent/lease/rent-to-own program over a periods of 36 months* Trainer for solution to establish any rental, lease or rent-to-own rate and buyout price.* Going beyond annual objectives, member of the North American President Club for years1997,1998,1999 and 2001

Education record

Dep, Électicité

Education record

Education record