Program Director - Professional Services (Alkemics Now Part Of Salsify)
Current* Responsible for directing and managing the implementation of product data SaaS projects for the largest European Retailers. Leading client relationship and providing technical guidance while supervising operations and internal roadmap;* Executing process improvements and streamlining processes while overseeing budgets (TTM reduction up to 60%; Data accuracy increased up to 100% with Import / Export API);* Spearheading the launch of a new business vertical for Home Improvement,… Show more * Responsible for directing and managing the implementation of product data SaaS projects for the largest European Retailers. Leading client relationship and providing technical guidance while supervising operations and internal roadmap;* Executing process improvements and streamlining processes while overseeing budgets (TTM reduction up to 60%; Data accuracy increased up to 100% with Import / Export API);* Spearheading the launch of a new business vertical for Home Improvement, developing processes and deliverables to enable scaling of the Salsify solution. Led collaboration between clients and internal teams on the discovery and definition of over 2000 new standard data points, ensuring harmonisation across 4 different retailers. Show less