Benoit Marien

Benoit Marien Email and Phone Number

Managing Director at RBS Managed IT Services Inc. @ RBS Managed IT Services Inc.
duncan, british columbia, canada
Benoit Marien's Location
British Columbia, Canada, Canada
Benoit Marien's Contact Details

Benoit Marien work email

Benoit Marien personal email

n/a
About Benoit Marien

I joined RBS Managed IT Services in 2019 as the Business Owner and Managing Director, bringing with me almost 25 years of experience in the technology industry. Prior to my current role, I spent 15 years at Shaw, where I gained valuable insights into service delivery technologies and corporate culture. At RBS, I am driven by my passion for delivering exceptional customer care, which motivates me to oversee our team, manage projects, and develop protocols and procedures to enhance our efficiency and success. Customer satisfaction is always at the forefront of our operations.

Benoit Marien's Current Company Details
RBS Managed IT Services Inc.

Rbs Managed It Services Inc.

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Managing Director at RBS Managed IT Services Inc.
duncan, british columbia, canada
Website:
rbsmanaged.ca
Employees:
5
Benoit Marien Work Experience Details
  • Rbs Managed It Services Inc.
    Managing Director
    Rbs Managed It Services Inc. May 2019 - Present
    Duncan, Bc
    As an Owner and Managing Director at RBS Managed IT Services, my primary responsibilities include overseeing the company's operations, managing projects, and developing protocols and procedures to improve efficiency and success. I am also committed to promoting growth within the company, identifying areas of opportunity and implementing strategies to achieve our business objectives. Through my leadership and expertise, I have played a critical role in advancing RBS's success and driving the company's growth while ensuring customer satisfaction remains a top priority.
  • Shaw Communications
    Plant Technician
    Shaw Communications Oct 2014 - May 2019
    Duncan, B.C.
    Moved into the Plant Technician role. Our primary role is to maintain and troubleshoot operations of the Shaw cable and fiber plant. Duties include preventative maintenance/repairs of existing structure, construction of new developments and emergency response during outages. On rotation as primary 24/7 on-call for all outages in our system during off hours.
  • Shaw Communications
    Service Technician
    Shaw Communications Dec 2007 - Oct 2014
    Nanaimo And Duncan, B.C.
    After 4 years within the office I transferred out to the field and continued my career as a Service Technician doing in home phone/internet/television repair and troubleshooting. Using my acquired experience from the office I was able to master my role as a Service Technician.
  • Shaw Communications
    Technical Service Representative 2.0
    Shaw Communications Dec 2005 - Nov 2007
    Nanaimo, B.C.
    Handle escalated technical problems from TSR’s and resolve. Keep in communication with field tech’s, headend, IT services and other departments as required to troubleshoot and resolve customer & TSR challenges. Work with customer escalations and white glove situations on a regular basis.
  • Shaw Communications
    Technical Service Representative
    Shaw Communications Jun 2004 - Nov 2005
    Nanaimo, B.C.
    Provide courteous and professional tech support to customers and techs. Work under minimal supervision on assigned tasks with various other duties.
  • Bma It
    Business It, Computer Support
    Bma It 1999 - Apr 2019
    Since getting involved in IT, I have been dedicated to expanding my experience by providing business and customer IT support. Even while working at Shaw, I never stopped learning or exploring the industry. My services include desktop and network support, server management and maintenance, backup services, and security camera installation and management. One of my key goal was to continuously learn about new technologies to stay current and be able to offer these technologies to my clients.

Benoit Marien Skills

Creative Problem Solving French Server Administration Project Planning Project Management Social Media Troubleshooting Wireless Technologies Telecommunications Microsoft Products Microsoft Office Vmware Vsphere Mcse Mcp Customer Service Problem Solving Vmware Vcenter Veeam Networking Mcdba English Vmware Preventive Maintenance Server Management Network Administration Trend Micro Amateur Radio Amateur Radio Operator

Benoit Marien Education Details

  • Royal Roads University
    Computer/Information Technology Administration And Management
  • Jones Ncti
    Jones Ncti
    Broadband Cable Networks And Fiber Optic Technologies

Frequently Asked Questions about Benoit Marien

What company does Benoit Marien work for?

Benoit Marien works for Rbs Managed It Services Inc.

What is Benoit Marien's role at the current company?

Benoit Marien's current role is Managing Director at RBS Managed IT Services Inc..

What is Benoit Marien's email address?

Benoit Marien's email address is bm****@****aged.ca

What schools did Benoit Marien attend?

Benoit Marien attended Royal Roads University, Jones Ncti.

What skills is Benoit Marien known for?

Benoit Marien has skills like Creative Problem Solving, French, Server Administration, Project Planning, Project Management, Social Media, Troubleshooting, Wireless Technologies, Telecommunications, Microsoft Products, Microsoft Office, Vmware Vsphere.

Who are Benoit Marien's colleagues?

Benoit Marien's colleagues are Dane Brown, Rohit Tiwari, John Lets, Dustin Carlson.

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