Benoit Harmant Email & Phone Number

Brussels, Be

Brussels, Brussels Region, Belgium

Schaerbeek

Olivier, Benoît, and Ali became friends a long time ago. After decades of savoring, more than five years of testing and experimenting, they came together to create OBAA sprl. Brewing creation is a real passion for them so they wanted to share it with you. Starting in their pico-brewery based in the city of the donkeys, Schaerbeek, in Brussels, they have been able to bring two beers on the market: the OBAA One and the OBAA Two. OBAA One is a clear beer, a nice Venetian blond color, a subtle nose and delivering magnificent aromas of hop. It exhales delicate notes of wood, whitewood, undergrowth and wild berries.A thirsty beer that can be enjoyed alone or with friends. OBAA Two is an amber beer with aromas of cereals, toast and nuts. Five forms of grains contribute to its harmony. The hops used give it notes combining cut wood and autumnal soil.

Brussels Area, Belgium

Main responsibilities: - Drive the transformation of IS at STIB into a learning organisation- Establish competence matrix, career path and development plans for all IS employees- Support line management in these transformations- Actively Contribute to the implementation of NWoW- Participate at the Agile transformation at STIB IS

Brussels Area, Belgium

B2E Team (18 people – Workplace Management – 7500 users)Daily management of the self-organised sub teams (Admin, Support, Desktop Engineers, Windows Engineers, Specialists): o Definition and Follow-up of the planning of the team using bi-weekly stand-ups (Project and Run activities)o Process and procedures improvemento Responsible for the whole HR cycle of the teamo KPI reporting and follow up: in 3 years, reduction of the open tickets from 500 to 150. Customer satisfaction survey: 92% of users happy with PC replacement service. Collaboration with the different stakeholders in order to ensure maximum customer satisfaction when planning and delivering new projects. Together with dedicated PL’s make sure the right man is assigned on the right project at the right time. Follow-up of the projects.o PC OS migration to Win7 64 bits and after WIN10o O365 Migrationo RFP for Printerso RFP for the new PC’s suppliero AD upgrade and ADFS implementationo Skype and OneDrive for Businesso SCCM centralisation and upgradeso User Centric deployment for software (RDS, AppV, Application model) o Licence Management system based on SCCMo Replacement of the whole MFP parc including management softwareChair of the CoC Werkplek (Reflection group on the Werkplek van de Toekomst. Members are coming from B2E and Federations from MC) and the CoC Printing (Dedicated group for the collection of the user requirements and definition of future needs)Member of different groups: Release Advisory Board, Change Advisory Board, Incident Management WorkgroupContract follow-up for some of the main suppliers like Microsoft, HP or Canon

Management of the Northern Europe infrastructure support team (5 permanent people – 11 sites – 10 countries – 750 users):o Global strategy implementation, follow-up and reporting, Local strategy definition: Technical guidance and evangelism. People evaluation. Ensure Northern Europe follows Global and European technical standards and procedures. Collaborate with European/Global IT and local business to set-up local teams objectives.o Development, deployment and follow-up of the end-user support model in all the countries of Northern Europe to ensure it matches business needs.o IT Budget management for Northern Europe.o Member of the European IT manager’s team and other Global/European/Benelux teams.Project management (some of the main projects): Management of the PC deployment team at the Pringles factory (400 PC – recruitment and management of a temporary team of 5 people). Global PC deployment (project coordination for continental Europe). VoIP implementation. Creation of a new R&D office. Storage consolidation strategy testing and implementation.3rd line support for several applications and systems. Technology watch. Go Green initiatives.

European infrastructure implementation: AD (users, printers, desktops and server applications migrations, GPO, servers decommission), multifunction printing solution, legacy application via Citrix.3rd Line support for France infrastructure team, project management:o Manage all IT infrastructure projects in France and the Benelux, local support for Benelux. Vendor management.o Belgium is the test site in Europe before deployment in the rest of the countries. o European security and infrastructure improvement.Technical end-user support of the Office in Belgium and Holland

Responsible for the daily maintenance in Belgium and Holland. Users support in their use of standard IT Europe packages, network printers, laptops and workstations installation and maintenance, systems maintenance, cabling and switching, K's WAN.Implementation of application and infrastructure European projects.Reporting to the France-Benelux IT Manager, close collaboration with the French team for France-Benelux projects, European teams (1st and 3rd Line Support, applications hosted in the UK, European projects...) and Mexican teams (Lotus Notes support, databases...).

System Administration - CSS Industrial ApplicationsImplementation and management of the LAN/WAN. Network administration and users support for the 4 Sites of Railmasters.Visual Basic Development - ASAP SoftwareCollaboration to several programming projects in a software house

Executive Program In It Management, It

Licentiaat In Ekonomische Wetenshappen

Candidat Ingenieur Commercial

Education record

Education record